> Markdown version of [/jobs/ext/598450-nice-cxone-developer](https://www.wearedevelopers.com/jobs/ext/598450-nice-cxone-developer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# NICE CXone Developer

- **Company:** High Tech Genesis Inc
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Automatic Call Distributor, Systems Integration, Amazon Connect, Scripting, Genesys, Restful APIs
- **Published:** June 22, 2026
- **Apply:** https://jobs.hightechgenesis.com/o/senior-nice-cxone-developer

## About the Role

* 3-5+ years of experience with CCaaS platforms (NICE CXone preferred; Genesys or Amazon Connect also considered)
 * Strong hands-on experience with IVR scripting, ACD configuration, and call routing
 * Solid understanding of REST APIs and system integrations
 * Experience supporting testing, deployments, and production operations
 * Good understanding of contact center operations (voice and digital channels)
 * Strong troubleshooting and problem-solving skills
 * Effective communication skills and ability to work cross-functionally

Nice to have:

 * NICE CXone certifications
 * Experience in utility or regulated industries

## Description

* Design and build IVR call flows and routing logic using NICE CXone Studio
 * Develop and maintain API integrations (CRM, payment systems, web services)
 * Configure ACD, skills, queues, and agent profiles
 * Support testing cycles and deployments across DEV, UAT, and PROD
 * Troubleshoot call routing, scripting, and platform issues
 * Create and maintain technical documentation and call flow diagrams
 * Collaborate with internal business, IT, and security teams, as well as vendor partners


## Related Videos

- [Creating bots with Dialogflow CX](https://www.wearedevelopers.com/videos/587-creating-bots-with-dialogflow-cx)
- [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns)
- [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java)
- [Wardley Maps for Software Developers](https://www.wearedevelopers.com/videos/665-wardley-maps-for-software-developers)
- [REST In Peace: Why LLMs Can't CRUD](https://www.wearedevelopers.com/videos/100272-rest-in-peace-why-llms-can-t-crud)
- [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)