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# Implementation Specialist

- **Company:** IMPACT WEST LLC
- **Location:** Irvine, CA, United States
- **Experience:** Starter
- **Salary:** $60,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Domain Name System (DNS), IP Addressing, Subnetting, Simple Mail Transfer Protocols, Networking Basics, Network Information Services, Information Technology
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9d81f35d9cb34acb

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Customer communication?, This is an ideal role for someone who is technically inclined, detail-oriented, and comfortable working directly with customers., * 1-3 years of experience in a technical support, field service, or IT-related role preferred

 * Strong understanding of basic networking concepts (IP addresses, DNS, SMTP, etc.)
 * Experience with copiers/MFPs, print environments, or IT services is a plus
 * Comfortable working in a customer-facing environment
 * Strong communication and organizational skills
 * Ability to manage multiple projects and deadlines
 * Valid driver's license and reliable transportation

## Description

We are seeking a Implementation Specialist to support our sales and project management teams by ensuring all equipment deployments are properly planned, configured, and executed.

This role is critical to delivering a smooth customer onboarding experience. You will be responsible for performing site surveys, pre-installation configuration, light technical setup, and end-user training, allowing our service technicians to focus on core mechanical/service work., * Conduct on-site surveys for new customer installations

 * Gather and document critical technical information including:
 * Device make/model and fleet details
 * Network information (IP addresses, subnet, gateways)
 * Scan-to-email (SMTP) settings
 * Address books and user workflows
 * Coordinate with the Project Manager to prepare installations
 * Pre-configure devices prior to deployment to ensure plug-and-play setup
 * Program:
 * Scan workflows (email, folder, etc.)
 * Print drivers and default settings
 * Device address books and user access
 * Provide on-site customer training during and after installation
 * Ensure a clean handoff to service/technician teams
 * Troubleshoot basic connectivity and configuration issues
 * Maintain accurate documentation of each deployment


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