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# Technical Support Engineer

- **Company:** Booz Allen Hamilton Inc.
- **Location:** Fort Moore, GA, United States
- **Salary:** $69,400.0 - $158,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Configuration Management, Computer Programming, Linux, Distributed Systems, Networking Basics, Scrum Methodology, Scripting, Virtual Environment, Firewalls (Computer Science)
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87270fe41d8a2c44

## About the Role

Do you have experience in Windows support?, Do you have a Bachelor's degree?, * Experience working on complex networked distributed systems

 * Experience with Microsoft Windows and Linux Operating systems
 * Experience supporting and collaborating with DoD operational personnel
 * Ability to troubleshoot and resolve issues with basic network and operating systems
 * Ability to create technical documentation
 * Ability to travel up to 20% of the time
 * TS/SCI clearance
 * Bachelor's degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree
 * Security+ Certification

Nice If You Have:

 * Experience supporting distributed mission operations training
 * Experience with programming or scripting languages
 * Experience with firewalls
 * Experience with ACAS
 * Experience implementing STIGS
 * Knowledge of Image Generator (IG) and Constructive Force Generator (CGF) programs, such as MACE and VRSG

## Description

As the client's personnel, you'll maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units. The client's engineering team is responsible for managing the network, maintaining an Authority to Operate (ATO), improving system design and architecture, Tier 1-3 troubleshooting during operations, hardware installs, lifecycle management, software releases and deployment, new features, and innovation.

As a Technical Support Engineer, you will perform work that involves aiding and providing training to our nation's most elite warfighters. You will be a member of a technically versatile team of engineers, technicians, and operational experts who are responsible for providing robust operational training to military personnel. You'll perform day-to-day operational checks for local air and ground simulation systems, as well as multiple outstation systems, and perform preventative maintenance tasks on simulators and associated simulator systems. You'll support training in a live, virtual, and constructive environment, and develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements. You'll operate the virtual environment to facilitate large-scale training exercises, identify and track deficiencies to improve system functionality, and build and install new simulators and networks.

You will operate on an Agile Scrum team and be expected to have daily communication. This job requires personnel who are effective troubleshooters and flexible with their day-to-day tasks. There are a lot of growth opportunities within the program and areas for innovation on simulation systems.


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