> Markdown version of [/jobs/ext/599965-salesforce-engagement-manager](https://www.wearedevelopers.com/jobs/ext/599965-salesforce-engagement-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Salesforce Engagement Manager

- **Company:** LTM Inc
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Salary:** $124,030.0 - $171,398.0
- **Contract:** Internship / Graduate position
- **Skills:** Agile Methodology, Salesforce.Com, Software Engineering, Information Technology
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4ab455a36ffba88c

## About the Role

Do you have experience in Waterfall software development?, 10 to 15 years of experience in IT services consulting or digital transformation engagements
Proven experience in onsite client management and global delivery coordination
Strong understanding of project program management methodologies Agile Waterfall Hybrid
Solid exposure to commercial models Fixed Price TM Managed Services
Excellent communication negotiation and stakeholder management skills
Skills

Mandatory Skills : Account Management & Mining, Project Governance, Project Planning, Pursuit/ Proposal Management, Stakeholder Management
Good to Have Skills : Benefits Management, Risk/Crisis Management
Other details

## Description

The Onsite Engagement Manager acts as the primary point of contact between the client and the offshore/onshore delivery teams
This role is responsible for managing client relationships ensuring successful project delivery driving commercial outcomes and maintaining high customer satisfaction

Key Responsibilities
Client Stakeholder Management
Serve as the primary escalation point for the client at the onsite location
Build and maintain strong trusted relationships with client stakeholders
Lead client governance meetings steering committees and status reviews
Manage expectations related to scope schedule cost and delivery outcomes

Delivery Program Management
Own end-to-end delivery for assigned engagements ensuring adherence to SLAs and KPIs
Coordinate with offshore delivery managers architects QA and development teams to ensure seamless execution
Monitor project progress risks issues and dependencies drive mitigation plans proactively
Ensure compliance with contractual commitments and quality standards

Financial Commercial Management
Manage engagement financials including revenue margins billing forecasts and cost controls
Own invoicing milestone tracking change requests CRs and contract amendments
Identify opportunities for scope expansion upsell and cross sell

Resource Capacity Management
Plan and manage onsite/offshore staffing in alignment with project needs
Support resource onboarding role clarity utilization optimization and continuity
Work closely with HR staffing and PMO teams for extensions and rampups

Risk Compliance Governance
Ensure adherence to organizational security and compliance standards at the client site
Identify delivery operational and commercial risks early and address them effectively
Maintain accurate documentation for audits contracts and governance reviews

Pre-Sales Growth Support
Support presales activities including solutioning estimations proposals and client presentations Act as a trusted advisor to clients by identifying transformation and improvement opportunities


## Related Videos

- [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up)
- [Successful talent development: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1002-successful-talent-development-a-joint-journey-of-executives-and-talents)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)
- [Making of a (TA) Manager: What I learnt after moving to the Dark Side](https://www.wearedevelopers.com/videos/1044-making-of-a-ta-manager-what-i-learnt-after-moving-to-the-dark-side)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)