> Markdown version of [/jobs/ext/601148-it-help-desk-manager](https://www.wearedevelopers.com/jobs/ext/601148-it-help-desk-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Help Desk Manager

- **Company:** Generative Ai
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $114,400.0 - $135,200.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Automation of Marketing, Microsoft PowerPoint, Salesforce.Com
- **Published:** June 16, 2026
- **Apply:** https://mondo.gosnaphop.com/jobs/job/director-marketing-ops-strategy-new-york-ny-10019-32393758/77a3d73b-698c-11f1-9d0e-024201c20d84

## About the Role

*7-10 years of experience in marketing strategy, operations, business management, or related functions.
*Demonstrated success leading operational processes, managing budgets, and implementing scalable systems.
*Experience managing agency and vendor relationships, including evaluation, contract negotiation, and performance management.
*Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously.
*Strong communication, analytical, and presentation skills with proficiency in PowerPoint, Excel, CRM systems, and marketing automation tools.
*High emotional intelligence, sound judgment, and discretion when handling confidential information., *Background in financial services, investment management, asset management, or similarly regulated industries.
*Entrepreneurial, resourceful, and hands-on approach with experience thriving in lean, fast-paced environments.
*Experience leveraging audience insights and competitive analysis to support go-to-market strategies and content development.
*Proven ability to build cross-functional relationships and drive organizational alignment at scale.
*, *Background in financial services, investment management, asset management, or similarly regulated industries.
*Entrepreneurial, resourceful, and hands-on approach with experience thriving in lean, fast-paced environments.
*Experience leveraging audience insights and competitive analysis to support go-to-market strategies and content development.
*Proven ability to build cross-functional relationships and drive organizational alignment at scale.

## Description

This role serves as a key operational and strategic partner to senior marketing leadership, driving clarity, accountability, and execution excellence across a global marketing and events organization., *Operationalize marketing strategy by translating priorities into actionable plans, frameworks, and KPIs across regions and channels.
*Define and optimize operational processes across marketing functions, driving efficiency in campaign management, budget tracking, and resource allocation.
*Integrate AI-driven marketing technologies into workflows to improve efficiency and enhance decision-making.
*Manage and evaluate external agency and vendor relationships, including contract negotiation, scopes of work, and performance standards.
*Develop and maintain executive reporting dashboards, presentations, and business reviews.
*Collaborate across Marketing, Product, Communications, Finance, and Human Resources to align initiatives and shared objectives.
*Foster an inclusive, high-performance culture centered on partnership, accountability, and operational excellence.


## Related Videos

- [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Should we build Generative AI into our existing software?](https://www.wearedevelopers.com/videos/1129-should-we-build-generative-ai-into-our-existing-software)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [Every CEO needs a digital twin to understand the scope of generative AI](https://www.wearedevelopers.com/videos/1006-every-ceo-needs-a-digital-twin-to-understand-the-scope-of-generative-ai)
- [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development)

## Related Articles

- [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try)
- [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud)
- [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)
- [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)
- [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)