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# Service Desk Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Dublin, OH, United States
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Temporary contract
- **Skills:** Software Applications, Software Documentation, Cyber Security, Monitoring of Systems, Test Scripts, Software Troubleshooting, Computerised Systems, Operational Systems, Servicenow
- **Published:** June 16, 2026
- **Apply:** https://www.juju.com/job/00000000g8otkf

## About the Role

Seeking a Service Desk professional to provide call center support, system maintenance, and documentation assistance for end users and IT teams. This second-shift role (3:00 PM - 11:00 PM, Tuesday through Saturday) involves responding to technical inquiries, supporting application software, executing test scripts, maintaining system documentation, and monitoring operational systems. Will have knowledge of computer systems, networking, telecommunications, IT security principles, and customer support practices, along with experience using help desk tools such as ServiceNow or similar platforms. Strong troubleshooting, communication, and critical thinking skills are essential. Candidates should be comfortable working in a fast-paced environment, handling multiple variables, and staying current with evolving technologies. The role may also require lifting up to 50 lbs and working with a variety of systems, hardware, and monitoring tools.



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