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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, EDI Management & API Integrations - **Company:** Lincoln National Corporation - **Location:** Charlotte, NC, United States (Remote available) - **Experience:** Experienced - **Salary:** $96,900.0 - $176,200.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), ASC X12 Standards, Electronic Data Interchange (EDI), UN Electronic Data Interchange for Administration Commerce and Transport, JSON, Api Management - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3c9e39723f726a4a ## About the Role Do you have experience in X12 EDI?, Do you have a Bachelor's degree?, 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's). 7+ Years of experience in Eligibility Management and/or employee transaction processes including significant experience with EDI,API and Electronic File Exchange. 3+ Years of managerial, supervisory, and/or demonstrated leadership experience. Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches. Ability to think critically, analyze information and to evaluate the implications of a course of action or solution. Demonstrate strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines. Confident, comfortable communicator with strong written and verbal communication skills. Deep expertise in: EDI transactions (834, 820, 835, 837) API frameworks (REST, JSON) Experience partnering with Employers Brokers/consultants Payroll vendors Benefits platforms Nice-to-have experience (Preferred): Group insurance operations & service experience. New Customer Onboarding/Implementation experience. ## Description We are excited to bring on a Director of EDI Management & API Integrations to join our Workplace Solutions Operations Team in a remote environment. Background Details As a Director of EDI Management & API Integrations, you will be responsible for ensuring alignment with the department, division, and enterprise vision for EDI. You will have oversight of 45+ Associates ranging from Service Processor to Sr. Consultant with Managers and Supervisors supporting teams. You will provide direction and oversee all EDI, API and Electronic File Exchange processing and administration ensuring service delivery is accurate, timely and meets all internal service levels. If this sounds like a role for you, please read on! What you'll be doing You will maintain knowledge on current and emerging developments/trends to assess the impact and collaborate with management to incorporate new trends and developments in current and future solutions. In addition, you will direct and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives. You will identify and direct the implementation of process improvements that significantly reduce workloads or improve quality across the department. You will provide subject matter expertise to team members and internal/external stakeholders on complex assignments/projects. You will establish and implement priorities, performance goals and objectives to ensure group results. You will direct and provide leadership to continually improve the capability and results. You will direct all EDI, API and Electric File Exchange processing and administration ensuring the service delivery is accurate, timely and meets all internal service levels. You will collaborate with Leadership on the development of all service levels. In addition, you will collaborate with internal stakeholders to facilitate and ensure an understanding of the key service differentiators between Lincoln and its competitors. You will perform root cause analysis of escalated issues to proactively prevent issues/concerns going forward. In addition, you will provide EDI, API and Electronic File Exchange subject matter expertise and guidance to team members on complex escalated inquiries and/or concerns. You will review and resolve complex EDI, API and Electronic File Exchange escalated issues and concerns., This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. ## Related Videos - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [From APIs to MCP: Enterprise Governance, Registry, and Controls](https://www.wearedevelopers.com/videos/100336-from-apis-to-mcp-enterprise-governance-registry-and-controls) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) - [Say goodbye to building boring APIs with Azure Data API Builder](https://www.wearedevelopers.com/videos/1194-say-goodbye-to-building-boring-apis-with-azure-data-api-builder) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence)