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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Administrator - **Company:** The Association - **Location:** McLean, VA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Cloud Computing, Software Documentation, Program Optimization, System Configuration, Data Integrity, Design Web Format, Identity and Access Management, Salesforce.Com, Salesforce Sales Cloud - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a80b1bf6ddbde337 ## About the Role Do you have a valid Certified Salesforce Administrator certification?, Do you have experience in Tooling?, Do you have a Bachelor's degree?, * Minimum Bachelor's degree and 3+ years of Salesforce Administrator experience * Hands-on experience with Sales Cloud and Experience Cloud * Strong proficiency with Flows, Screen Flows, and declarative automation * Experience administering users, security, and access models * Familiarity with subscription or membership-based business models * Strong listening, writing, and speaking abilities, as well as attention to detail and organization * Strong problem-solving and troubleshooting skills * Clear, professional communicator with technical and non-technical users * Highly organized with strong attention to detail * Customer-service mindset and ownership mentality, * Salesforce Administrator Certification (ADM-201) * Experience with Blackthorn Billing or similar invoicing tools * Experience with Conga is a plus * Experience supporting customer-facing portals or communities * Background in nonprofit, association, or membership-driven organizations * Comfort working with distributed teams and cross-functional stakeholders Office & Team Expectations Our culture is important, and we expect certain proficiencies and the desire to grow as both an individual and as a team contributor. We are excited for those who are: * Highly communicative regarding issues, challenges, and needs * Active listeners and having the willingness to collaborate * Effective and timely communicators, personal accountability, and a proactive/entrepreneurial spirit * Creative thinkers who are willing to be flexible without losing ownership * Competent team builders in a hybrid environment ## Description We are seeking a hands-on Salesforce Administrator to manage and continuously improve our Salesforce ecosystem, supporting internal teams and external users. This role is based in McLean, Virginia, and owns platform administration across Sales Cloud, Experience Cloud (Customer Portal), invoicing workflows (Blackthorn), and membership subscription management. The ideal candidate is comfortable operating as both a system owner and business partner-ensuring Salesforce is secure, scalable, and aligned with day-to-day operational needs., User, Security & Access Management: * Administer Salesforce users, roles, profiles, permission sets, and access controls * Manage secure access for internal users and external portal users * Enforce least-privilege access and security best practices Sales Cloud Administration: * Administer and support Leads, Opportunities, and related sales processes * Maintain page layouts, record types, and validation rules to support sales workflows * Partner with Sales and Operations to optimize pipeline visibility and reporting, * Administer and support the Experience Cloud portal for customers and members * Manage portal user access, permissions, and layouts * Support portal enhancements, usability improvements, and issue resolution Membership & Subscription Management: * Support membership subscription objects and workflows * Assist the Membership team with renewals, upgrades, and issue resolution * Ensure membership data accuracy across Salesforce and related systems Invoicing & Billing Support (Blackthorn): * Administer and support Blackthorn invoicing workflows * Assist with invoice generation, payment issue troubleshooting, and reconciliation support * Collaborate with Finance and vendors to resolve billing-related Salesforce issues * Customize Invoice / Receipt layouts using Conga Platform Configuration & Object Management: * Create and manage custom and standard objects, fields, relationships, and page layouts * Maintain object-level security and data integrity * Support ongoing enhancements, platform optimization, and upgrades Declarative Automation & Configuration: * Build and maintain Flows and Screen Flows to automate business processes * Configure and manage objects, fields, relationships, and page layouts * Improve efficiency by replacing manual processes with scalable automation Reporting, Data & Support: * Create and maintain reports and dashboards for business stakeholders * Ensure data quality through validation, monitoring, and cleanup activities * Provide day-to-day user support, troubleshooting, and training * Maintain system documentation, SOPs, and configuration records Continuous Improvement, Innovation & Learning: * Actively research, explore, and evaluate new Salesforce features, releases, and related technologies * Stay current on Salesforce best practices through Trailhead, release notes, certifications, and community resources * Proactively identify opportunities to modernize, simplify, or improve existing Salesforce implementations * Recommend and pilot new tools, capabilities, or approaches that improve scalability, user experience, or operational efficiency * Avoid "status quo" ownership by continuously challenging and improving existing processes ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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