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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Release Health & Delivery Governance Manager - **Company:** Premier Healthcare Exchange West, Inc. - **Location:** Somo, WI, United States - **Salary:** $105,000.0 - $133,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Confluence, JIRA, Continuous Delivery, DevOps, Monitoring of Systems, Release Management, Reliability Engineering, Enterprise Software Applications, Operational Systems - **Published:** June 20, 2026 - **Apply:** https://www.juju.com/job/00000000g9nd66 ## About the Role + Strong understanding of enterprise software delivery and operational release management + Experience with: + + release governance + + incident management + + operational support + + enterprise delivery systems + + delivery-health metrics + + operational reporting + Familiarity with: + + Agile / DevOps delivery models + + Jira / Confluence + + deployment tooling + + telemetry/monitoring systems + + operational dashboards + + AI-assisted operational analysis + Ability to synthesize qualitative and quantitative operational signals into actionable insights + Strong systems-thinking and operational risk-analysis capability Leadership & Communication + Strong cross-functional operational leadership capability + Ability to influence across technical and operational organizations + Comfortable operating in ambiguous and evolving operational environments + Strong facilitation and operational alignment skills + Strong executive communication and operational storytelling ability Preferred Experience + Experience supporting enterprise-scale releases across multiple applications or operational domains + Experience with operational governance, service management, or delivery optimization functions + Experience with incident attribution, release retrospectives, or operational telemetry analysis + Experience with operational maturity or continuous-improvement initiatives + Familiarity with ITIL, Lean, Agile, DevOps, SRE, or operational excellence frameworks Organizational Alignment ## Description The Release Health & Delivery Governance Manager is responsible for improving operational visibility, governance alignment, and release-health reporting across enterprise delivery systems supporting ZAPP and ZPS platforms. This role operates within Delivery Optimization and partners across Engineering, QA, Release Management, SRE/Incident Management, Platform Operations, and Operational Support to help improve release predictability, operational readiness, delivery stability, and cross-functional coordination throughout the release lifecycle. The role focuses on operational telemetry synthesis, release-health reporting, governance visibility, and continuous delivery optimization by helping align fragmented operational signals across: release execution escaped defects incidents/MIMs retrospectives deployment telemetry and operational support workflows into actionable operational insight and delivery-health visibility. This is not a traditional QA management or release coordination role. Engineering, QA, SRE, and Release Management teams remain accountable for execution within their operational domains. The Release Health & Delivery Governance Manager serves as a complementary operational governance and delivery intelligence function focused on: operational visibility telemetry alignment release-health trend analysis governance reporting cross-functional operational coordination and continuous improvement of enterprise release-health practices. The ideal candidate possesses strong systems-thinking, operational risk analysis, release governance, and cross-functional leadership skills, with the ability to translate complex operational telemetry into meaningful organizational insight and actionable delivery-health improvements. Mission Improve operational visibility and governance for enterprise release health across ZAPP and ZPS by helping standardize release-health reporting, telemetry alignment, operational readiness visibility, and cross-functional operational coordination. This role exists to: + reduce reactive stabilization effort + improve release predictability + improve operational visibility + and help expose systemic delivery risks before they impact clients. This is not a traditional QA management or release coordination role. This is an operational governance and delivery intelligence function within Delivery Optimization focused on improving operational visibility and alignment across the release lifecycle. About the Role The Release Health & Delivery Governance Manager helps lead the operational governance and visibility of enterprise release health across multiple platforms, teams, and operational domains. This role sits within Delivery Optimization and operates at the intersection of, You will help evolve Release Quality from fragmented reporting and reactive coordination into a scalable operational governance and delivery-health visibility capability. This role combines: + operational systems thinking + delivery telemetry synthesis + release-health governance alignment + operational risk visibility + executive reporting + and continuous delivery optimization The ideal candidate understands how enterprise delivery systems behave under operational pressure and can translate fragmented operational signals into actionable operational insight. What This Role Is Not This role does not replace or assume ownership of: + engineering delivery execution + QA testing ownership + deployment implementation + incident remediation + or release management operations. Engineering, QA, SRE, and Release Management teams remain accountable for execution within their operational domains. This role exists to improve: + operational visibility + telemetry synthesis + governance alignment + release-health reporting + and cross-functional operational coordination across the release lifecycle. What You'll Help Drive Release Health Visibility & Governance + Facilitate and improve release readiness visibility and governance across enterprise release cycles + Support standardized rollback governance visibility and escalation alignment + Help define and operationalize consistent release-health standards and reporting practices + Improve cross-functional release execution alignment + Support recurring release-health operational reviews and follow-up coordination Operational Delivery Intelligence + Help synthesize release-health telemetry across: + Incidents / MIMs + Jira + Deployment data + Release retrospectives + Operational support signals + Environment readiness indicators + Operational trend analysis + Improve release-related incident attribution visibility + Help identify recurring operational delivery risks and bottlenecks + Support operational telemetry alignment and signal classification practices Executive Reporting & Delivery Health Visibility + Operational release-health summaries + Delivery-health dashboards and scorecards + Trend analysis and release-health reporting + Leadership watch-list reporting + Operational risk visibility and escalation support Continuous Delivery Optimization + Identification of recurring release friction and operational instability + Improvement tracking across release cycles + Delivery-health trend analysis + Operational maturity recommendations + Shift-left operational readiness improvements + Support for AI-assisted telemetry and operational intelligence initiatives What You'll Actually Do Improve Release Health Visibility + Help operationalize release-health reporting standards + Support consistency in release-health reviews and operational reporting + Improve operational visibility into release stability and delivery-health trends + Help align operational telemetry across multiple teams and systems Separate Signal from Noise + Help distinguish release-induced operational issues from unrelated operational events + Improve operational attribution quality across release telemetry and incident management + Identify recurring operational patterns and delivery-health trends Operationalize Delivery Intelligence + Help transform fragmented operational telemetry into actionable release-health visibility + Partner with Delivery Optimization and AI initiatives to improve operational insight and reporting + Support future-state operational intelligence capabilities and telemetry maturity initiatives Improve Delivery Flow + Help identify organizational bottlenecks and release friction points + Improve visibility into dependency-related release instability + Improve cross-team operational coordination during release execution + Support flow optimization across delivery systems Drive Cross-Functional Operational Alignment, This role is part of the Delivery Optimization organization and supports the broader service delivery strategy focused on: + operational flow orchestration + delivery-health governance + operational intelligence + release-system stability + and continuous delivery optimization The role will work closely with future AI operational intelligence initiatives to improve: + telemetry synthesis + delivery-health visibility + operational governance maturity + and cross-system operational insight across the enterprise. The role is expected to evolve iteratively as Release Health telemetry, governance processes, and operational intelligence capabilities mature over time. 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