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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** LIGHT IT UP ELECTRICAL SOLUTIONS LLC - **Location:** Chambersburg, PA, United States - **Experience:** Experienced - **Salary:** $55,000.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Software Applications, Microsoft Azure, Backup Devices, VoIP, Business Software, Information Systems, Data Recovery, Microsoft Desktop Optimization Pack, Networking Hardware, Microsoft Office, Microsoft Servers, Routing, Office Suite, Security Support Provider Interface, Virtual Local Area Networks, Network Switches, Firewalls (Computer Science), Computer Equipment, Information Technology, Patch Management, Malware Detection, Cisco - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b8949d966f859bdf ## About the Role Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a Associate's degree?, * 3 to 5 years of support experience with Microsoft Server. * 3 to 5 years of support experience with various firewall and network hardware. * 3 to 5 years of installation and support experience with Microsoft desktop computers (Windows 7 thru Windows 11). * User support experience with Microsoft Office and Office 365. * Experience with desktop applications including but not limited to business anti-virus applications, backup and recovery tools, and PC management tools. * Able to effectively multi-task with many new, ongoing, & miscellaneous technical situations simultaneously, while assisting other technicians in performance of the same. * Solid understanding of the Windows Active Directory, Azure and associated features/functionality. * Proven analytical and problem-solving abilities. * Able to regularly work with various hardware and software vendors. * Strong administrative, written & oral communication skills. * Driver's license and reliable vehicle. * Background check required. * Exceptional positive customer service and relationship skills. Preferred: * 3 years experience with installation, configuration and setup of Microsoft servers, firewalls and network equipment etc. * Ability to configure, setup and troubleshoot network switching, VLANs, routing etc. * VoIP telephony support experience a plus. * Adept at IT troubleshooting and diagnostics. * Ability to quickly learn new technologies and processes. * Experience with mobile device support. * Experienced on helpdesk and incident management/ticketing processes. * Experience in team leadership and/or supervisory of others. Preferred Education and Experience are as follows: * An Associate's degree (or higher) in Information Systems and (5+) years of Information Technology support experience in a business environment. * Microsoft, Cisco, or CompTia certifications. ## Description * Setup, configure and support server, network and desktop hardware and operating systems as well as the associated business applications. * Provide endpoint security support including patch management, anti-virus/anti-malware management, and local machine controls. * Support of Microsoft Office and related office productivity applications. * Troubleshoot hardware and software functionality issues and provide recommendations for short and long-term resolutions. * Daily support of computers, servers and networks. * Build positive relationships with internal staff and client points of contact. * Work cohesively as part of a valued team to accomplish technical and business objectives, and to facilitate required resolutions to IT systems and user issues. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)