> Markdown version of [/jobs/ext/603191-release-readiness-engineer-technical-writer](https://www.wearedevelopers.com/jobs/ext/603191-release-readiness-engineer-technical-writer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Release Readiness Engineer / Technical Writer - **Company:** Defense, Llc - **Location:** San Antonio, TX, United States (Remote available) - **Experience:** Experienced - **Salary:** $123,250.0 - $166,750.0 - **Contract:** Temporary contract - **Skills:** Amazon Web Services, Computing Platforms, Microsoft Azure, Continuous Delivery, Issue Tracking Systems, Open Source Technology, Commercial Software, Markdown, Runbook, Pulumi, Cloud Platform System, Git, Kubernetes, Terraform, Devsecops - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=070c5e050348a635 ## About the Role Do you have experience in User training (technical support)?, * 4+ years writing technical documentation for software platforms (DevSecOps, infrastructure, Kubernetes-adjacent systems strongly preferred). * Demonstrated experience producing: * + Installation guides + Administrator/operator manuals + Troubleshooting guides and runbooks * Comfortable documenting complex workflows; able to interpret design docs and technical specs and convert them into guidance. * Experience working in environments with higher operational rigor (airgapped, disconnected/limited connectivity, regulated or government contexts) preferred. * Strong collaboration skills with engineering and delivery teams; able to drive clarity, obtain technical decisions, and keep docs aligned with shipped behavior. * Proficiency with Git-based documentation workflows and modern docs toolchains (Markdown, static-site docs frameworks, review cycles, issue tracking). ## Description As a release readiness engineer and technical writer, you will develop and evolve the operator- and administrator- customer-facing documentation for UDS capabilities, enabling Warfighters and system administrators in installation, administration, operational runbooks, SDKS, and training content designed for airgapped environments. This role collaborates with Product, Engineering, and Delivery to translate system design and implementation details into clear, validated guidance that customers can use to deploy, configure, operate, and troubleshoot UDS., * Plan, author, and maintain installation guides, admin/operator guides, troubleshooting/runbooks, and release notes (as needed) aligned to product releases and operational needs. * Plan, author, and maintain Warfighter focused end user guides. * Installation & deployment documentation: Create step-by-step install/configuration guides for product components and integrations (including prerequisites, expected outputs, verification steps, and safe rollback guidance). * Administration & Day-2 operations: Document operational workflows: upgrades, configuration changes, health checks, resource considerations, and common operational failure modes in constrained/mission environments. * Troubleshooting & runbooks: Build and curate troubleshooting-by-symptom runbooks (diagnosis steps, likely causes, resolution paths, and prevention guidance). * Aid development of training modules and job aids for user personas. * Operate in a Git-based doc workflow (issues/PRs/reviews), establish templates,, and improve/maintain documentation. * Information architecture & discoverability: Organize technical documentation so it's easy to navigate and avoids duplication across products Travel Expectations: 4-12 times per year The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise., Defense Unicorns' customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products., * Cloud Environments (AWS/GCP and Azure) * Infrastructure-as-code (like Terraform/Pulumi) * Continuous Delivery and automation tooling * GitOps * Containers * CNCF projects and open source products and packages * Helm/Kustomize-Value Stream Mapping * Building and improving security delivery * Building Kubernetes and cloud native applications ## Related Videos - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Why segmenting your infrastructure into tiers makes your infrastructure design better](https://www.wearedevelopers.com/videos/1960-why-segmenting-your-infrastructure-into-tiers-makes-your-infrastructure-design-better) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Unleashing Potential Across Teams: The Power of Infrastructure as Code](https://www.wearedevelopers.com/videos/930-unleashing-potential-across-teams-the-power-of-infrastructure-as-code) ## Related Articles - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Events like RSAC Get You CISOs. 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