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# IT Technician

- **Company:** INCEED
- **Location:** Denver, CO, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $60,320.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Computer Networks, Software Engineering, Peripherals, Servicenow
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e213c312f245526a

## About the Role

Do you have experience in Windows?, * 3+ years of desktop support experience

 * Strong troubleshooting skills for Windows OS, hardware, and peripherals
 * Experience with Microsoft 365
 * Working knowledge of networking concepts
 * Experience with ITSM tools (ServiceNow preferred)

## Description

Are you a tech-savvy professional looking to make an impact in IT support? Join a dynamic team dedicated to ensuring seamless operation of desktop hardware, software, and peripherals. This opportunity offers hands-on experience in a centralized support model, focusing on device lifecycle management and IT initiatives., * Provide day-to-day support for hardware and software issues

 * Troubleshoot and resolve end-user issues efficiently
 * Manage incidents and service requests in ServiceNow
 * Meet service level objectives (SLOs)
 * Configure and deploy workstations
 * Support PC refresh and lifecycle management
 * Track and manage IT assets effectively
 * Deliver exceptional customer service
 * Collaborate with internal teams and vendors


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