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# Information Services Support Technician

- **Company:** FROEDTERT HEALTH INC.
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Applications, Ethernet, Virtual Private Networks (VPN), TCP/IP, Virtual Local Area Networks
- **Published:** June 24, 2026
- **Apply:** https://www.dice.com/job-detail/40da367d-5935-4c2f-9451-aefb2d9e1ec7

## About the Role

+ Associate Degree: Computer Operations or equivalent work experience, + Minimum of two (2) years of experience in computing concepts and networking.
 + Ability to read, write, speak, and comprehend English in order to establish a working relationship with end users and interpret manuals.
 + Demonstrated written and oral communication skills.
 + Ability to organize, analyze, problem-solve complex technical issues and educate.
 + Knowledge of TCP/IP, Ethernet topology, VLAN's, and VPN's.
 + Knowledge of unattended or single-image deployment.
 + Knowledge of Windows desktop operating system.
 + Understands Active Directory functionality.
 + Knowledge of large scale environments.

## Description

+ Performs setup, configuration, installation, and support functions for PCs, printers and telephones. Installs and troubleshoots various software applications as needed. Assists the Network Engineer in the set-up, testing and installation of new systems/applications. Documents and resolves all assigned HelpDesk requests. Independently manages assigned large-scale projects., + Performs setup, configuration, installation, and support functions for PCs, printers and telephones.
 + Provides exemplary customer service to all users.
 + Documents and resolves all assigned HelpDesk requests in appropriate time frame.
 + Assists the Network Engineer in the set up, testing and installation of new systems/applications.
 + Independently manages assigned large-scale projects.


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