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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Executive Support Specialist - **Company:** Dahl Consulting - **Location:** St. Louis Park, MN, United States - **Experience:** Experienced - **Salary:** $62,000.0 - $116,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple IOS, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Azure Active Directory, TCP/IP, Computer Networking Systems, Computer Network Technologies, Office365 - **Published:** June 18, 2026 - **Apply:** https://public-rest34.bullhornstaffing.com/rest-services/EXRMP/query/JobBoardPost?where=id=29575&fields=id,title,publishedCategory(id,name),address(city,state),employmentType,dateLastPublished,publicDescription,isOpen,isPublic,isDeleted ## About the Role * 5+ years of experience in enterprise IT support. * 3+ years of experience working directly with C-Suite Executives, Presidents, and VPs. * 5+ years supporting Windows and iOS environments in large enterprises. * Expert knowledge of Windows 10/11, Office 365, iOS, and device management. * Demonstrated expertise supporting Microsoft Teams, conference rooms, and boardroom technology. * Hands-on experience with SCCM, Azure AD, Active Directory, and O365. * Experience with disk imaging, including PXE booting devices using SCCM. * Working knowledge of core networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. * Experience supporting the deployment and changes of networking infrastructure. * Experience maintaining accurate inventory of IT assets. * Strong leadership and project management skills. * Proven ability to manage executive relationships with poise and professionalism. * Strong problem-solving and advanced troubleshooting skills. * Excellent written and verbal communication abilities. * Detail-oriented with strong documentation skills. * Ability to meet the physical demands of the role. * Experience working with ticket management systems. * Strong teamwork and collaboration skills. * Desire to continuously expand technical knowledge., * Experience with Logitech Tap and Crestron devices. * Experience with FreshService ticket management system. * Background supporting executive leadership in a global, multi-site manufacturing or industrial environment. ## Description Our firm is partnering with a leading global manufacturer of electrical connection and protection solutions to hire an IT Executive Support Specialist based in Anoka, MN. Our client is a globally recognized organization with a robust portfolio of industry-leading electrical product brands and more than 100 years of innovation behind them. They design, manufacture, market, install, and service high-performance products that connect and protect some of the world's most sensitive equipment, buildings, and critical processes. With a dynamic global footprint, diverse operations, and a strong culture of innovation, integrity, and customer focus, our client offers an environment where you can stretch your abilities, grow your career, and make a meaningful impact every day. They are looking for people who put their innovation to work to advance both the company's success - and their own., As the IT Executive Support Specialist, you will serve as the primary point of contact and escalation for Executive and C-Suite users, ensuring seamless technology experiences across the organization's leadership team. You will lead complex troubleshooting efforts, drive IT improvement projects, and collaborate with cross-functional stakeholders to deliver advanced technical solutions., * Serve as the primary point of contact and escalation for Executive and C-Suite users. * Lead complex troubleshooting issues escalated from Level 1 that require advanced expertise. * Expedite issue resolution for executives by coordinating across IT teams. * Partner with key stakeholders across different business segments to understand their needs and deliver technical solutions. * Troubleshoot moderate to complex hardware, software, network, and operating system issues. * Lead projects to improve IT operations and systems. * Collaborate with various groups to understand their technology needs and challenges. * Take ownership of issues to ensure timely resolution in alignment with SLA targets. * Analyze, diagnose, and resolve moderately complex end-user problems. * Provide remote support for systems and applications. * Accurately document details of issues, troubleshooting steps, and resolutions. * Maintain knowledge base articles to assist other technicians. * Identify appropriate assignment groups and transfer tickets accordingly. * Provide on-call support during non-business hours when needed. * Perform other duties as assigned. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Successful talent development: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1002-successful-talent-development-a-joint-journey-of-executives-and-talents) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)