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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Programmer (RPG) - **Company:** Jack Henry & Associates, Inc. - **Location:** Cedar Falls, IA, United States (Remote available) - **Experience:** Experienced - **Salary:** $56,800.0 - $89,500.0 - **Contract:** Permanent contract - **Skills:** IBM System I, Computer Programming, Software Requirements Analysis - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d5d8cd70eab1f478 ## About the Role Do you have experience in Technical solutions implementation?, The ideal candidate is a motivated self-starter with a strong work ethic who can thrive both independently and as part of a collaborative team environment. At Jack Henry, we offer excellent opportunities for career growth, competitive benefits, and a supportive, engaging company culture., * Minimum of 2 years of technical support experience or programming experience either professionally or educationally. * Must have experience programming with any version of RPG. * Must be able to participate in an on-call rotation, including nights and weekends. What would be nice for you to have: * IBMi development experience. * Able to meet aggressive deadlines. * Strong knowledge of the financial industry. * Strong knowledge of applicable Change Management Systems. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? ## Description Jack Henry is seeking an experienced programmer to join our Banking Operations Integration team. In this role, you will collaborate with a dynamic team to support the annual release process for our SilverLake and 20/20 core platforms, along with other Jack Henry products. You will also provide ongoing support to customers across the United States., All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Develops programming code for new and/or existing software enhancements. * Develops conversion and system implementation plans; implements newly created code and fixes into existing software. * Devises block diagrams, logic procedures and prepares flowcharting. * Troubleshoots and debugs existing code. * Test's code and fixes to ensure quality. * Provides programming support for various interfaces. * Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function. * Creates programming documentation as requested; may include defining the system and functional requirements of the product. * May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements. * Mentors, trains, develops, and provides support to less experienced co-workers. * May perform other job duties as assigned., No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. ## Related Videos - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) - [Photonic Computing: Programming a New Class of AI Accelerators (incl. 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