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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician (Temporary) - **Company:** Georgia State University - **Location:** Atlanta, GA, United States - **Salary:** $45,760.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Bioinformatics, Control Panels, Microsoft Office, Cloud Services, Remote Service Software, Information Technology, Servicenow - **Published:** June 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6d8eebee09f8c608 ## About the Role Do you have experience in Video conferences (communication methods)?, Do you have a Bachelor's degree?, * Bachelor's degree and two years of related experience, or a combination of education and related experience Preferred Hiring Qualifications: * Experience with enterprise tools (Active Directory, Office 365). * Familiarity with cloud-based services and remote support tools. * Experience supporting technology in higher education and instructional environments. * Strong customer service skills, especially in high-visibility classroom and event settings. * Willingness to learn new, innovative AV and instructional technologies. * Proficiency in PC and Mac environments. * Effective written and oral communication skills. * Problem-solving mindset; ability to work independently and as part of a team. ## Description * Set up, operate, and troubleshoot classroom AV systems (projectors, microphones, speakers, control panels, video conferencing equipment, etc.). * Provide on-site support for college events, including setup and breakdown of AV and presentation technology. * Assist faculty and presenters with connecting devices, launching presentations, and resolving real-time technical issues. * Coordinate with event organizers to ensure technology needs are met. * Classroom, AV, and Event Support * Set up, operate, and troubleshoot classroom AV systems (projectors, microphones, speakers, control panels, video conferencing equipment, etc.). * Provide on-site support for college events, including setup and breakdown of AV and presentation technology. * Assist faculty and presenters with connecting devices, launching presentations, and resolving real-time technical issues. * Coordinate with event organizers to ensure technology needs are met. * Classroom, AV, and Event Support * Set up, operate, and troubleshoot classroom AV systems (projectors, microphones, speakers, control panels, video conferencing equipment, etc.). * Provide on-site support for college events, including setup and breakdown of AV and presentation technology. * Assist faculty and presenters with connecting devices, launching presentations, and resolving real-time technical issues. * Coordinate with event organizers to ensure technology needs are met. * Additional Duties * Install, configure, and maintain computer systems (Windows, Mac OS, etc.) for faculty, staff, and student use. * Provide basic printer support (local and network). * Support for digital signage hardware and platform. * Resolve network-based access issues (wired and wireless). * Use the ServiceNow platform to manage and resolve service tickets. * Schedule appointments and follow up to ensure customer satisfaction. * Move, set up, and break down equipment and peripherals as needed. * Perform other duties as assigned to support the college's technology needs. Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor., Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background CheckSuccessful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. ## Related Videos - [How to Assess and Hire Talent: The Skills-Based Hiring Playbook for the AI Age](https://www.wearedevelopers.com/videos/1488-how-to-assess-and-hire-talent-the-skills-based-hiring-playbook-for-the-ai-age) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [The New AI Security Stack: Observe, Detect, Protect](https://www.wearedevelopers.com/videos/100302-the-new-ai-security-stack-observe-detect-protect) - [Hiring Talent in Tech without Unconscious Bias](https://www.wearedevelopers.com/videos/1057-hiring-talent-in-tech-without-unconscious-bias) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Localized Open Models in Production: What Builders Need to Know](https://www.wearedevelopers.com/videos/100270-localized-open-models-in-production-what-builders-need-to-know) ## Related Articles - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)