> Markdown version of [/jobs/ext/608211-solutions-engineer](https://www.wearedevelopers.com/jobs/ext/608211-solutions-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** RingCentral, Inc. - **Location:** Belmont, CA, United States - **Contract:** Permanent contract - **Skills:** VoIP, Computer Networks, Data Transmissions, Network Architecture, Network Planning and Design, Software Engineering - **Published:** June 19, 2026 - **Apply:** https://diversityjobs.com/career/7759421/Solutions-Engineer-California-Belmont ## About the Role * Fluent in English (both written and verbal). * Excellent written and verbal communication skills. * Excellent presentation and demonstration skills. * Ability to provide technical leadership to the account team. * Mitel Experience is preferred, but not required * Ability to teach other members of the team and act as a mentor as required. * Requires an action oriented individual with a very strong initiative to be successful. * Willingness to take ownership of accounts and account related actions. * Must be able to coordinate across various groups and functional teams. * Ability to complete job responsibilities with minimal supervision. * Demonstrate ability to implement, drive and track projects * Ability to apply solutions, technology and products to a business opportunity. * RingCentral product experience and/or relevant experience in key competitor offerings in technology area of emphasis are preferred. * Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications, Fixed Mobile Convergence * Competitive knowledge including solution, technology and product offerings. * Understanding and conversant about company, solutions and product strengths, weaknesses, opportunities and threats. * Excellent analytical and problem solving skills. * Excellent interpersonal skills and negotiating skills. * Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues. * Experience in VoIP network architecture, products, protocols, and solutions a plus. * Pre-Sales experience. * Strong telecommunications background (with telephony and Soft Switch emphasis preferred). * Network Design background is a plus, but not required. * Some understanding of software development technologies is desirable. * Experience with telecommunications network design, architecture, and support is desirable. * Strong understanding of VoIP and data networking protocols including: SIP, RTP, HTTP/S, etc. * Demonstrated ability to implement, drive and track projects. * Amenable to work night shift / US hours ## Description To succeed in this role you must have experience in: * Provide pre-sales technical and sales support for accounts in assigned segment. * Develop and maintain expert understanding of all RingCentral applications and products. * Assist SE team with hardware and software lab testing * Assist with answering technical questions for SMB sales teams. * Perform Proof of Concept (POC) onboarding support for SMB opportunities. * Responsible for continued education on the platform and underlying technologies. * Present ongoing product training for small business sales teams. * Transfer industry, technical, and product knowledge to internal and external teams. * Keep up-to-date on relevant competitive solutions, products and services. * Develop advanced system configurations and implementations in response to customer needs and requirements. * Manage all customer feature requests including documentation of customer requirements, prioritization of all customer requests within each account, and driving development of key features with the product team. ## Related Videos - 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