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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator II - **Company:** Goodwill - **Location:** Phoenix, AZ, United States - **Experience:** Expert - **Salary:** $110,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Systems Engineering, Microsoft App-V, Microsoft Azure, Ubuntu (Operating System), Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Failover, Information Sciences, Information Technology Operations, Microsoft Operating Systems, System Center Configuration Manager, Windows Servers, Citrix Systems, Windows PowerShell, Software Deployment, Virtual Machines, Virtualization Technology, Scripting, Okta, Office365, Hardware Testing, Reliability of Systems, Vmware - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=52fff4a4b7d61d90 ## About the Role Do you have experience in Windows support?, * Degree in Computer/Information Science, technical college or equivalent work experience preferred. * 5 years of systems administration experience required; 7-10+ years preferred * Current MCSE (Microsoft Certified Systems Engineer) Certification or VMWare Certified Professional preferred. * Knowledge of Microsoft operating systems including Windows Server 2019+, Windows 11, as well as Ubuntu Linux. * Extensive Microsoft O365 experience and Knowledge required * Design level knowledge of Citrix, VMWare, Cohesity, VDI and AppV preferred * Technical expertise in implementing and supporting highly complex Okta configurations * Advanced SCCM (MECM) experience including operating system deployment (imaging), application deployment, software updates, scripting, cloud management gateway, queries, and reporting * Working knowledge of virtual machine management in AWS and Azure * Working knowledge of HPE Nimble SAN solution * Advanced knowledge of Active Directory, DHCP, and DNS * Experience with Group Policy and PowerShell required * Experience creating scripts and implementing automated solutions * Knowledge of Mac Server desirable * Demonstrated strong knowledge of implementing best practices for IT operations, including expert knowledge of storage, data protection, and disaster recovery protocols * Excellent verbal and written communication skills * Ability to speak and read English proficiently * Ability to collaborate and work effectively in partnership with others * Strong customer service orientation * Ability to multi task and work in a fast-paced environment * On call and afterhours support as needed * Ability to pass a background check and drug screen, where applicable for the position * Ability to obtain a Fingerprint Clearance Card Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ## Description Provides technical expertise in the architecture, design, and implementation of server infrastructure and applications for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for the design, configuration, maintenance, and reliability of computer systems and servers., * Participates in the evaluation, recommendation, and selection of server infrastructure, including consulting with end users. * Responsible for ensuring software is optimally licensed and within contracted guidelines. * Ensures system compliance with availability and performance standards. * Responsible for ensuring proper server design, installation, troubleshooting and hardware testing, ongoing maintenance of production and staging/QA environments and continuous monitoring and troubleshooting. * Handles escalated and complex system issues, possessing expert knowledge of subject matter. * Represents the organization at meetings and presents information to Business partners. * Responsible for the design and technical implementation and support of internal server and application products. * Performs or delegates regular backup operations and implements appropriate processes for data protection, disaster recovery, and failover procedures. * Installs and upgrades servers and software, manages virtual servers, and integrates automation processes. * Performs day-to-day monitoring, maintenance, configuration, reliability, and installation of server, workstations, and virtualization. * Develops system benchmarking, monitoring plans, and procedures related to servers, applications, and various operating systems. * Develops and maintains detailed maintenance and contingency plans and documentation for server infrastructure. * Provides detailed project status reporting as directed by leadership. * Mentor and/or provide guidance to junior members of the team. * Follows NIST security protocols for implementing solutions. * Follows the ITIL framework in day-to-day work. * This position is based out of the Phoenix office and works onsite. * Maintains regular and consistent in-person attendance. * Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. ## Related Videos - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)