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# IT Operations Administrator

- **Company:** ITAC SOLUTIONS
- **Location:** Vestavia Hills, AL, United States
- **Salary:** $55,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Applicant Tracking Systems, VoIP, Software as a Service, Cloud Computing, File Systems, Information Technology Operations, Network Architecture, Microsoft SharePoint, Wi-Fi Technology, Reliability of Systems, Peripherals, Microsoft InTune, User Accounts
- **Published:** June 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=da683900089cdcd3

## About the Role

Do you have experience in Vendor relationship building?, * Experience supporting business technology environments end-to-end

 * Strong Microsoft 365 administration skills (Exchange, SharePoint, Teams, Intune, Entra ID)
 * Experience troubleshooting Tier 1 and Tier 2 support issues
 * Familiarity with SaaS administration (ATS/CRM platforms, cloud file storage, VoIP a plus)
 * Experience building documentation and process where little exists today - you see a gap and fill it
 * Strong communication and customer service skills
 * Ability to work independently and manage competing priorities
 * Someone who is proactive, dependable, and solutions-oriented

## Description

ITAC Solutions is looking for an IT Operations Administrator to serve as the primary hands-on internal IT resource for our growing organization. This is an opportunity for someone who enjoys a mix of hands-on technical support, systems administration, problem-solving, and operational improvement.

What You'll Do

 * Serve as first point of contact for employee technology needs across all offices and remote staff (Tier 1/Tier 2 helpdesk)
 * Administer and maintain our Microsoft 365 environment - Entra ID, Intune, Exchange, SharePoint, Teams, identity/access, and licensing
 * Manage user accounts, devices, permissions, and security access - including full onboarding and offboarding of employees
 * Handle hardware procurement, setup, and lifecycle management, including remote employee device provisioning
 * Maintain printers, peripherals, Wi-Fi, and on-site network infrastructure
 * Help maintain cybersecurity best practices, backup/recovery readiness, and system reliability
 * Coordinate with external technology vendors and service providers - evaluations, renewals, licensing, and cost optimization
 * Build and maintain IT documentation: environment configurations, runbooks, onboarding/offboarding checklists, and asset inventory
 * Identify opportunities to improve systems, processes, and the user experience - and take initiative on projects that interest you


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