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# IT - Power Systems Supervisor

- **Company:** Standard Motor Products, Inc
- **Location:** Lewisville, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Disaster Recovery, Information Technology Operations, System Availability, Information Technology
- **Published:** June 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bf4760e3c829dedb

## About the Role

Do you have experience in Trend analysis?, Do you have a Bachelor's degree?, * 5-8+ years of experience supporting IBM Power i systems.

 * 5+ years of staff management experience.
 * Strong communication skills with technical and non-technical stakeholders.
 * Proven ability to lead, prioritize, and deliver operational and project objectives.
 * Experience providing coaching and mentorship to technical staff.
 * Strong problem-solving and root cause analysis skills.
 * Experience as a technical escalation point for complex system issues.
 * Experience supporting Tier 1 ERP systems.
 * Experience managing incident response, service requests, and change management.
 * Familiarity with ITSM processes and tools like Track-It.
 * Experience with SOX controls and security policies.
 * Ability to work independently and lead teams.
 * Experience participating in on-call rotations.
 * Working knowledge of tools such as Powertech, Robot, and Mimix.

Job Requirement:

 * Bachelor's degree in Computer Science, Information Technology, or related field.
 * Equivalent experience may be considered.
 * Relevant certifications (IBM Power i, ITIL) preferred.

## Description

* Supervise engineers and operations staff; provide coaching, mentorship, and performance guidance.
 * Provide leadership for day-to-day IT operations ensuring high-quality support.
 * Act as a working supervisor combining hands-on technical expertise with team oversight.
 * Lead and assign workloads including incidents, service requests, and projects to meet SLA objectives.
 * Serve as primary escalation point for complex IBM Power i system issues.
 * Oversee installation, configuration, maintenance, and support of IBM Power i systems.
 * Ensure systems availability, performance, and reliability.
 * Oversee system upgrades, patching, and maintenance with focus on risk and security compliance.
 * Direct troubleshooting efforts for critical incidents.
 * Ensure proper documentation of incidents and changes in Track-It.
 * Oversee backup strategies and disaster recovery readiness.
 * Collaborate with cross-functional IT teams and business stakeholders.
 * Drive continuous improvement through trend analysis and root cause identification.
 * Report system health, team performance, and risks to leadership.
 * Ensure compliance with company policies and SOX controls.


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