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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT TECHNICIAN - **Company:** Navajo Health Foundation - **Location:** Ganado, AZ, United States - **Contract:** Permanent contract - **Skills:** Microsoft Azure, Spreadsheets, CompTIA Network+, Information Systems, Computer Networks, Text Processing, Office Suite, Technical Data Management Systems, Peripherals, Information Technology, Network Support, Cisco - **Published:** June 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=46b4154cb78c2519 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Peripheral hardware support?, Do you have a Associate's degree?, * Knowledge of hardware and software installation, configuration, testing, and operation, as well as core computer science principles and modern information systems methods, techniques, and procedures. * Knowledge of LAN/WAN technologies, networking concepts, and industry best practices. * Strong troubleshooting ability, including isolating system issues, taking corrective action, solving practical problems, and evaluating multiple variables in dynamic situations. * Ability to learn, adapt, and apply new technologies, including interpreting and translating technical terminology, documentation, and reports into clear, understandable information. * Ability to prioritize tasks, coordinate activities, manage projects, and follow instructions delivered in written, verbal, diagrammatic, or schedule form. * Strong recordkeeping skills, including maintaining accurate logs, reports, and technical data. * Ability to work independently, remain efficient under pressure, exercise sound judgment, and make well-reasoned decisions. * Excellent communication skills in English, both verbal and written, with the ability to present and explain technical information to non-technical users. * Proficiency with word processing, spreadsheet, and other office productivity software. * Ability to collaborate effectively with IT team members and interact professionally with individuals from diverse social and cultural backgrounds, including employees, patients, and visitors. * Ability to distinguish colors and read small print when required for technical tasks. * Skill in reviewing and interpreting technical manuals, journals, and instructions. * Ability to speak Navajo-or familiarity with the Navajo Way-is a plus but not required. * Must maintain IT certifications as required. Physical Demands: While performing the duties of this position, the employee is regularly required to sit; use hands to grasp, handle, or operate objects and equipment; reach with hands and arms; and effectively communicate through talking, seeing, and hearing. The role requires sufficient physical dexterity to perform all assigned tasks, including: Sitting for extended periods; Using a keyboard and mouse; walking, standing, and climbing; stooping, bending, and crawling into narrow or confined spaces; lifting and carrying items weighing 35 pounds or more; and performing any additional physical activities necessary to fulfill the responsibilities of the position Work Environment: Established work hours are Monday through Friday, 8:00 am to 5:00 pm. Work is generally performed in an office setting with moderate noise. The environment can be fast-paced, requiring flexibility, responsiveness, and the ability to perform under pressure. This position requires work on weekends, holidays, and on-call shifts (day/night). Work may occur in both indoor and outdoor environments depending on operational needs. Travel may be required to handle IT support calls to our satellite clinic., * Associate's Degree in Computer Science, Information Technology, or a closely related field. + In lieu of an associate's degree, must possess at least four (4) years of direct IT experience. * Must possess a minimum of two (2) years of experience performing enterprise-level work for a medium to large-scale computer information system under advanced operating systems. + Of the two (2) years of experience, one (1) year must be related to having direct experience in operating the enterprise, workstations, servers/network, and related peripheral equipment. * Must possess the following IT certifications: + CompTIA A+ or obtain within six (6) months of employment. + Microsoft Certified: Azure Fundamental or obtain within six (6) months of employment. + CompTIA Network+ or Cisco CCST (networking) or obtain within 12 months of employment. + Cisco CCNA or obtain within 12 to 24 months of employment. * Hospital-related IT work experience preferred. * Must possess a valid driver's license and maintain appropriate clearance while employed. * Must be able to successfully pass the Employee Health Program requirements and background investigation. ## Description Under the direct supervision of the Information Technology (IT) Director, the IT Technician provides software and network support, training, and troubleshooting in a hospital-oriented computer information systems (CIS) environment. Provides support on a wide range of applications and products. Provides support for personal computer(s), hardware, and software in a 7-day, 24-hour environment. Incumbent will also be required to coordinate various vendors and application(s) support teams., * Provide technical support across all hospital locations, assisting staff with hardware, software, and connectivity issues, and responding to service requests by assessing needs and resolving or escalating as appropriate. * Install, configure, maintain, and troubleshoot computer systems, applications, peripherals, and workstations, including performing routine updates, patches, upgrades, and system relocations while maintaining accurate inventory records. * Investigate support calls in person or by phone, diagnose error messages, and implement effective resolutions such as reinstalling software or replacing corrupt files. * Maintain accurate documentation of IT tasks, troubleshooting steps, system changes, and service request activity within the organization's tracking system. * Identify potential system issues, recommend improvements or corrective actions to the IT Director, and complete assigned system upgrades in a timely manner. * Coordinate warranty or service contract repairs, including preparation of equipment for shipment or external service. * Perform data backups according to established schedules and ensure the confidentiality, integrity, and security of electronic records in compliance with HIPAA and the HITECH Act. * Process purchase orders for IT equipment, supplies, and services as directed by the IT Director. * Serve as a self-directed learner by maintaining current knowledge of technologies deployed at Sage Memorial Hospital. * Contribute to team initiatives, maintain professional interactions with staff, patients, and visitors, and perform additional tasks as needed to support hospital operations. * Perform other duties as assigned and required. ## Related Videos - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)