> Markdown version of [/jobs/ext/609899-top-customer-solutions-developer-ii-networking-google-cloud-mandarin](https://www.wearedevelopers.com/jobs/ext/609899-top-customer-solutions-developer-ii-networking-google-cloud-mandarin). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Top Customer Solutions Developer II, Networking, Google Cloud (Mandarin) - **Company:** Google LLC - **Location:** Sunnyvale, CA, United States - **Experience:** Expert - **Salary:** $152,000.0 - $222,000.0 - **Contract:** Permanent contract - **Skills:** C (Programming Language), HTML, Java (Programming Language), C++ (Programming Language), Cloud Storage, Network Congestion, Software Debugging, Software Design Patterns, Programming Tools, Distributed Systems, Domain Name System (DNS), Hypertext Transfer Protocols (HTTP), Python (Programming Language), Load Testing, Networking Basics, Packet Analyzer, Peering, Cloud Services, Software Engineering, TCP/IP, Transmission Control Protocol (TCP), Google Cloud, Load Balancing, Web Technologies, Software Coding - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c9cb9ae90071b5c9 ## About the Role Do you have experience in Software coding?, * Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. * 6 years of experience in troubleshooting and advocating for customers' needs, triaging technical issues, or software development. * Experience writing, reading, and debugging code in Java, C, C++, Python, or Go. * Experience working with distributed systems, distributed systems solutions, or design patterns. * Experience with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.). Ability to communicate in Mandarin fluently to support customer relationships., * Experience working with public cloud services and infrastructure (e.g., Google Cloud Platform). * Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level. * Experience developing developer tools (e.g., automation, testing, and debugging). * Experience in crisis response/escalation management across multiple teams with the ability to influence momentum of incident response for critical customer issues. * Knowledge of networking fundamentals (e.g., load balancing, cloud storage, peering, TCP/IP, etc.). * Understanding of Linux/Unix systems at system/network administrator level. ## Description * Work with customers on production deployments to resolve issues and achieve product readiness and availability. Triage and manage technical escalations, including platform outages, technical issues, and executive concerns. * Develop an in-depth understanding of Google Cloud's product technology and architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis. * Act as consultant and subject matter expert for internal stakeholders in software development, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. * Understand customer issues and advocate for their needs with internal teams, including product and software teams, to find ways to improve the product and drive production. * Work as part of a team that globally ensures 24-hour customer support. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. ## Related Videos - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [P2P networks in Blockchain](https://www.wearedevelopers.com/videos/209-p2p-networks-in-blockchain) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)