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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mid-upper level Systems Engineer - **Company:** Cycrest Systems, Inc. - **Location:** Spokane, WA, United States (Remote available) - **Experience:** Experienced - **Salary:** $70,000.0 - $97,500.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Systems Engineering, System Configuration, Virtual Private Networks (VPN), Zero Trust Network Access, Virtual Local Area Networks, Firewalls (Computer Science), Information Technology - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5290426b97afa18c ## About the Role Do you have a valid Driver's License license?, Do you have experience in Teamwork?, While the salary range is listed below. Salary is based on items such as: The type/s of technical experience. The type of hands-on experience versus certification and education. The depth and breadth of technical hands-on IT experience. The number of years worked in an MSP/MSSP environment, and what levels obtained. How much overall work experience in each respective technical area. As a result, salary ranges may vary and be within the range below, or even higher than the range below. ## Description This Systems Engineer will focus on the overall daily support needs of small and mid-sized businesses. This includes: Server Deployment, Management and Administration. Infrastructure Configuration, Setup and Maintenance. Setup, Configuration and Management of the M365 Ecosystem., Building Systems from the Ground Up: You'll be responsible for setting up, deploying, configuring and supporting servers, cloud, and workstation-based environments. - Managing & Securing the M365 Ecosystem: You'll configure, deploy, migrate and support Microsoft 365 tenants, handling everything from security hardening to user workflows. - Reliable Networking & Connectivity: You'll design, deploy and support the infrastructure that keeps our clients running; Firewalls and Switches: VLANs, VPNs, ZTNA and everything in-between. - Participating and running Technical Projects: From office moves, server deployments, network refreshes, and full-scale cloud migrations, you'll be part of the team executing our projects while making sure every detail aligns with our internal SOPs and quality benchmarks. - Solving Escalated problems: As an Engineer, you're the go-to for escalated problems that seem to be a bit more complicated than they should be. You'll utilize your technical experience and expertise to troubleshoot and solve problems for stable solutions. - Keeping of our Standards: Our Cycrest Way is what makes us successful. You'll be part of the process in helping us maintain and evolve our internal best practices, ensuring what we do tomorrow is even better than what we did today. Professional skills and qualities: - Deep Technical Fluency: You have a solid understanding of how hardware, software, and networks interact. You don't just troubleshoot-you navigate the stack with a clear understanding of how all the parts and pieces work together to keep an environment stable and secure. - Service through Expertise: You enjoy helping people by providing stable and solid solutions. You can explain complex technical concepts into plain language for our clients, ensuring they stay informed and understand the solution, and the reasoning behind them. - Managed Independence: In working with our centralized scheduling process, you will utilize your own professional judgment on assigned tasks and projects, while recognizing when additional team support is needed for a fresh set of eyes or for higher-level escalations. - Security and Stability Minded. When you see something that may not be to our standards, you don't wait for it to break. You work to correct the issue before a problem occurs and help keep the system stable and secure so our clients can remain productive. - Inland Northwest Roots: Being familiar with the Greater Spokane Area and its local business landscape is a significant plus. We take pride in being a technical pillar for the organizations in our community. - Certifications: While certifications like A+, Net+, or Security+ are great markers of a solid foundation, we value your actual ability and experience with managing and servicing of complex environments that you have worked with, versus the exact number of years shown on your resume. - Relationship Driven: You have a history of successfully building, supporting, and managing positive client-based relationships. - Local Field Readiness: Our clients rely on us to be there when it matters. Since this role involves hands-on, on-site support across the Greater Spokane Area, you must have a valid driver's license, and reliable transportation. Our success is built on our people and our clients. The ability to adapt to new technologies and emerging threats is how you grow at Cycrest. We are looking for individuals who are committed to the overall success of the team, client, and overall organization, thriving in a customer service driven and teamwork-based environment. 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