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# IT Help Desk Support

- **Company:** Rightstone
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Desktop Computing, Issue Tracking Systems, Microsoft Office, ServiceNow IT Service Management, Peripherals, Laptops
- **Published:** June 23, 2026
- **Apply:** http://datafrenzy.com/Job/Display?jobNum=24081244

## About the Role

* 2+ years of IT Help Desk, Desktop Support, or Technical Support experience
 * Strong troubleshooting skills with Windows 10/11 and Microsoft Office
 * Experience working with an IT ticketing system
 * Ability to independently manage support requests from simple to complex issues
 * Strong problem-solving, communication, and customer service skills
 * Reliable, self-motivated, and able to work with minimal supervision

## Description

RIGHTSTONE IS HIRING! We're looking for an experienced IT Technical Analyst to provide first-level technical support for approximately 400 users across onsite and remote locations in Liberty, MO with $28/hr pay for 1 year contract (temp only). If you enjoy troubleshooting technology issues, helping end users, and working independently, this could be a great opportunity for you. APPLY NOW!

Schedule: Monday-Friday | No Weekends

Work Environment: Manufacturing Facility (Office-Based Role)

What You'll Do

 * Provide first-level IT Help Desk support for end users
 * Troubleshoot Windows 10/11, Microsoft Office, and general PC issues
 * Diagnose and resolve hardware problems involving laptops, desktops, monitors, printers, and peripherals
 * Document issues, resolutions, and troubleshooting steps within the ticketing system
 * Escalate complex technical issues when necessary
 * Assist with setup, configuration, and basic maintenance of IT equipment
 * Support continuous improvement of IT processes and user experience


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