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# Technical Specialist - Payments

- **Company:** Llc (trg)
- **Location:** Westlake, OH, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Android Software Development, Apple IOS, Batch Processing, Digital Data, Microsoft Office, Tablet Computers
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2b91b09d32de6e94

## About the Role

Do you have experience in Windows?, Do you have a High school diploma or GED?, We are looking for a Technical Specialist - Payments to join our team. The ideal candidate will be detail-oriented, able to follow and potentially create step-by-step workflows, has had exposure to working with industrial and retail technology (ex: payment terminals, rugged scanners, etc.), and enjoys handling a variety of responsibilities daily., * High school equivalency.

 * Proficiency in Microsoft Office Suite and customer-specific systems.
 * Experience in technical support, preferably in a similar industry.
 * Preferred: electronics repair experience.
 * Strong organizational skills and attention to detail.
 * Ability to prioritize tasks and meet deadlines in a fast-paced environment.
 * Excellent communication and teamwork skills.
 * Experience working with mobile devices, tablets, and smartphones.
 * Expertise in operating systems including Windows, iOS, and Android.
 * Ability to work independently and cooperatively with others to solve problems and optimize processes.

Preferred Qualifications

 * Technology repair experience.

Physical Requirements

 * Must be able to remain in a stationary position 75% of the time.
 * Capable of accessing various work locations.
 * Can stoop, stand, walk, bend, and stay upright to perform tasks.
 * Proficient in reading both written and digital information, and assessing accuracy and thoroughness of work.
 * Able to lift up to 50 pounds occasionally and 25 pounds frequently.

## Description

* Monitor the Sales Queue, then move orders through the Picking/Packing/Shipping process.
 * Load necessary software and configure it based on client requirements.
 * Evaluate and perform necessary actions for devices in for repair, including software reloading, accessory replacements, and key injections.
 * Evaluate devices for functionality ensuring thorough diagnosis and potential repair.
 * Perform payment device key injections.
 * Manage the RMA (return merchandise authorization) process for multiple clients.
 * Act as a key custodian for the secure handling of encryption keys.
 * Prepare devices for outsourcing, manage shipping logistics, and update repair order tickets.
 * Handle batch processing and ensure accurate labeling for shipments. Adjust, calibrate, configure, and deploy devices per customer specifications.


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