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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Enterprise Implementation Manager - **Company:** Pearl, Inc. - **Location:** United States (Remote available) - **Contract:** Permanent contract - **Skills:** Software as a Service, Software Configuration Management - **Published:** June 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3c5babdcce2bacaa ## About the Role Do you have experience in Stakeholder relationship building?, * Proven experience in enterprise implementation or project management within a SaaS or technology environment, preferably with multi-location rollouts. * Strong technical acumen with hands-on experience in software configuration and setup. * Exceptional organizational skills and attention to detail; ability to manage complex, multi-stakeholder projects without dropping the ball. * Outstanding communication skills; comfortable working across IT, clinical, and executive audiences. * Extreme ownership mindset: proactive, accountable, and solutions-oriented under pressure. * Strong problem-solving skills; able to prioritize and communicate opportunities and blockers clearly and quickly. * Dental or healthcare technology experience a plus. ## Description Pearl is seeking a driven and highly organized implementation professional to own the end-to-end onboarding experience for domestic DSO enterprise accounts. The Enterprise Implementation Manager will be the primary point of contact from contract close through go-live, coordinating all technical setup, stakeholder alignment, and training to ensure customers are fully equipped to leverage Pearl from day one. This is a high-ownership, high-visibility role with direct impact on Pearl's time-to-live metrics and expansion ARR., * Project Management: Own the full implementation lifecycle for a portfolio of DSO accounts - from kick-off through go-live. Drive alignment on timelines and objectives, proactively surface blockers, and ensure every customer hits their time-to-live milestone. * Stakeholder Management: Build strong relationships with DSO leadership, IT departments, and clinical staff. Serve as the primary point of contact throughout the implementation process and maintain clear, proactive communication at every stage. * Cross-Functional Collaboration: Partner closely with Sales, Customer Success, Product, and Technical Support to deliver a unified implementation experience across every touchpoint. * Technical Setup: Lead the configuration and installation of Pearl software for each account, ensuring deployments meet technical specifications and DSO standards. * Documentation & Reporting: Maintain accurate project documentation, track milestones, escalate blockers, and report on progress to internal and external stakeholders. Maintain accurate go-live ARR forecasting for your portfolio. * Training & Enablement: Coordinate and deliver comprehensive training for DSO leadership, IT teams, and clinical staff to drive adoption and optimize usage from day one. * CS Handoff: Coordinate with the Customer Success team to ensure a smooth post-implementation transition, setting the foundation for long-term retention and expansion. ## Related Videos - [Software Rollouts Are a People Problem: Meet the Nine Change Management Monsters](https://www.wearedevelopers.com/videos/2109-software-rollouts-are-a-people-problem-meet-the-nine-change-management-monsters) - [Digital Quality & Trust: The Quality Tree Framework for Responsible AI & Software](https://www.wearedevelopers.com/videos/2015-digital-quality-trust-the-quality-tree-framework-for-responsible-ai-software) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Practical tips and tricks for CI/CD success](https://www.wearedevelopers.com/videos/370-practical-tips-and-tricks-for-ci-cd-success) - [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Events like RSAC Get You CISOs. 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