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# IT Consultant

- **Company:** Pacific Northwest University of Health Sciences
- **Location:** Yakima, WA, United States
- **Experience:** Starter
- **Salary:** $72,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Network Operating System (NOS), Computer Programming, Computer Literacy, Networking Hardware, Peripherals, Computer Equipment, Information Technology
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5dcaee2a701c898e

## About the Role

Do you have experience in macOS administration?, Do you have a Associate's degree?, * Required: Associate's Degree

Experience:

 * Required: 1-3 years

Desired Skills, Knowledge, and Abilities:

Skill in effective communication (both written and oral); skill in independent decision making; skill in installation, repair, and maintenance of network and/or computer hardware, software, and peripherals; skill in performing a variety of duties, often changing from one task to another of a different nature; skill in current and applicable computer programming languages relative to the assignment; skill in problem solving; knowledge of computer and network operating systems; knowledge of customer service principles and practices; ability to maintain professional composure in emergent and crisis situations; and ability to operate relevant equipment required to complete assigned responsibilities for the position.

## Description

Provides primary technical support to end users on a variety of issues, working in both Windows-based and MacOS environments. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals and network equipment. Supports and maintains user information including rights, security and system groups.

Essential Job Functions:

 * Responds to end user support phone calls, online and in-person requests by performing troubleshooting activities, problem diagnosis, and problem resolution on a variety of technology services and products.
 * Performs re-imaging on laptops for deployment to new employees.
 * Installs new software and/or upgrades; evaluates and installs patches to resolve software-related issues.
 * Sets up or relocates computer stations, phones and IT-related devices as needed for new hires or staff moving offices.
 * Logs all customer incidents, documents work completed, and tracks assigned incidents through to resolution.
 * Performs other related duties as assigned and based on departmental need.


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