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# Data Center Technician, Bridge Solutions

- **Company:** Milestone Technologies, Inc.
- **Location:** Forest City, NC, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Desktop Computing, Linux Commands, Software Engineering, Server Operating Systems & Platforms
- **Published:** June 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=19faa643c6c6766d

## About the Role

Moderate knowledge of multiple server platforms with ability to learn new platforms

Basic CLI knowledge, with willingness to expand your knowledge

Moderate level of written and verbal communication

Willingness to apply methods to solidify business habits

Ability to apply server repair methods to data center equipment

Ability to handle multiple responsibilities

Good eye for detail

Preferred Qualifications

Minimum 2+ years of experience in a datacenter

2+ courses using the Linux command line or terminal

Experience within this role as a project-based support technician

## Description

As a Bridge Solutions Technician, you will work remotely on a dedicated ticket queue with outlined workflows to repair or diagnose datacenter equipment. You will also work onsite to learn new datacenter equipment and flows or keep up with revisions to the datacenter. This position requires a good understanding of computers and software.

How You Will Make An Impact:
Work remotely within a global team managing ticket volume via reSORT

Work with urgency within ticket SLAs

Use CLI/terminal to fix software issues

Escalate and communicate ticket guide discrepancies

Ability to watch for and use updated workflows consistently

Collaborate with other team members for issues you find

As needed, focus on local site operations depending on ticket volume

Other duties as assigned by global lead


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