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# Salesforce Operations Analyst

- **Company:** Bipartisan Policy Center
- **Location:** Washington, DC, United States
- **Experience:** Experienced
- **Salary:** $80,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Information Systems, System Configuration, Data Architecture, Microsoft Dynamics, Netsuite, Release Management, Salesforce.Com, Data Streaming, Salesforce Communities, Data Management
- **Published:** June 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cd55c1361a4d6bf6

## About the Role

Do you have experience in Technical documentation?, Do you have a Bachelor's degree?, * Bachelor's degree in Information Systems, Business, or related field (or equivalent work experience)

 * 2-4 years of experience administering Salesforce, with ERP platform experience desired
 * Experience working with Salesforce Nonprofit/Service/Experience/Marketing clouds with an understanding of the capabilities and constraints of the platform
 * Understanding of Salesforce best practices and functionality
 * 2-4 years of experience with ERP systems (e.g., NetSuite, Microsoft Dynamics).
 * Strong understanding of data flows between CRM and ERP systems preferred
 * Ability to quickly master new technology
 * Excellent communication and documentation skills
 * Demonstrated ability to meet business objectives and team needs
 * Comfortable collaborating with both technical and non-technical stakeholders
 * Attention to detail and commitment to data accuracy
 * Proactive, with a continuous improvement mindset
 * Background in data architecture and business processes is a plus

## Description

Bipartisan Policy Center is looking for a Salesforce Operations Analyst to join our team. In this role, you will support, maintain, and enhance BPC's CRM and ERP enterprise systems. This role requires expertise in both Salesforce administration and ERP platforms (e.g., NetSuite, Microsoft Dynamics), ensuring seamless production support across customer relationship management, finance, operations, and other core functions., * Provide end user support to include system configuration, report and dashboard creation, maintenance of user roles and profiles, security/access settings to include sharing rules, license management, data management/integrity, and release management

 * Work collaboratively with program teams to manage/prioritize requests and support backlogs Specifically, the Development/Events/Communications teams
 * Assist with the creation of documentation of processes, policies, application configurations, and continual modifications and related materials
 * Work with cross-functional stakeholders to clarify requirements, demo changes, and answer questions about the system and improvements
 * Assist with training of new users and growth of platform skill sets across the company
 * Keep up to date with platform releases, features, and best practices. Make recommendations to management regarding implementation as appropriate


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