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# Conversational Experience Designer - Healthcare/Claims

- **Company:** Beacon Hill Staffing Group, LLC
- **Location:** Saint Paul, MN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $145,600.0 - $166,400.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Interaction Design, Chatbots, Large Language Models
- **Published:** June 19, 2026
- **Apply:** https://www.jofdav.com/jobs/58467190-conversational-experience-designer-healthcare-claims

## About the Role

Our client is seeking a Conversational Experience Designer with at least 7 years of conversational UX experience as well as knowledge of the healthcare or insurance industry for a remote contract role., * Experience designing conversational experiences for AI assistants, chatbots, virtual assistants, or voiceenabled products

 * Strong writing, interaction design, and systems-thinking skills
 * Experience designing multi-turn dialogue, fallback behavior, and recovery patterns
 * Ability to connect user insight to product direction, not just interface execution

Pluses:

 * Experience with AI or LLM-powered products
 * Experience designing across both chat and voice modalities
 * Familiarity with regulated or high-trust environments

## Description

* Help frame the most important user tasks to solve by contributing UX insight during early discovery
 * Identify where usability, comprehension, trust, or interaction breakdowns create friction across voiceand chat experiences


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