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# PC Support Technician

- **Company:** Strategic Staffing Solutions
- **Location:** Topeka, KS, United States
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Application Configuration Access Protocols, Backup Devices, System Configuration, Data Migration, System Center Configuration Manager, Networking Basics, Software Deployment, Microsoft InTune, Deployment Automation
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=303719aca03a321c

## About the Role

Do you have experience in Customer communication?, * 1-3 years of experience in IT support, help desk, or hardware deployment.

 * Strong understanding of Windows 10/11, device imaging, and basic networking.
 * Experience with enterprise tools such as SCCM, Intune, Autopilot, or similar.
 * Ability to lift and move equipment (up to ~40 lbs).
 * Excellent communication and customer-service skills.
 * Strong attention to detail and documentation accuracy., * IT support: 1 year (Required)

Ability to Commute:

 * Topeka, KS 66612 (Required)

## Description

The PC Refresh Technician supports the enterprise PC refresh program by preparing, imaging, deploying, configuring, and validating end-user devices. This includes hardware setup, software deployment, application configuration, data migration, and user support. The technician ensures refreshed devices meet company standards and are fully operational at handoff., * Device Imaging - Configure and image Windows 11 devices using company-approved tools (SCCM, MECM Autopilot)

 * Hardware Deployment - Stage, deploy, and validate new laptops/desktops for end users.
 * Software Deployment - Deploy required applications using enterprise tools and validate successful installation.
 * User Data Migration - Assist with data backup, transfer, and profile setup.
 * On-site Support - Provide desk-side assistance during refresh events, including peripheral setup and basic troubleshooting.
 * Asset Tracking - Update asset records, tag devices, and ensure accurate inventory documentation.
 * Device Retirement - Wipe, decommission, and prepare old hardware for disposal or recycling.
 * Customer Service - Communicate clearly with end users, schedule appointments, and ensure a positive refresh experience.


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