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# IT System Administrator

- **Company:** Tria Federal
- **Location:** Baltimore, MD, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $59,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Microsoft Azure, Microsoft Outlook, Cyber Security, Information Systems, Information Technology Operations, Network Troubleshooting, Local Security Policy, Microsoft SharePoint, Software Deployment, Information Technology, User Accounts
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=64654cfa88a432bf

## About the Role

Do you have experience in macOS administration?, Do you have a Trade school?, * Minimum of an A.S. in applied science (Computer/Network) Will consider two years of college or trade school education in computer, networking, or computer security field

 * 3-5 years of experience required
 * Must be able to commute daily to our Woodlawn, MD Office
 * MacOS and Microsoft Windows
 * Microsoft Azure / Entra ID (Active Directory), Microsoft 365 Admin Center
 * Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Copilot)
 * IT asset management - maintain and track inventory

Additional Qualifications:

 * A+ and/or Network+ Certification or Azure Fundamentals (AZ-900)
 * Strong time management; able to juggle multiple priorities and deadlines
 * Clear and patient communicator, especially with non-technical users
 * Highly responsive and professional in demeanor
 * Knowledge of FreshService Service Desk System

## Description

Tria Federal is seeking a skilled and motivated IT Systems Administrator to join a collaborative and dynamic IT team. To be successful in this role, the ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience using their in-depth understanding of information systems, security, and computing solutions. This role is required to be on-site at our Windsor Mill location in Baltimore, Maryland.

He/she will use their interpersonal skills to communicate and provide IT service desk support to a hybrid workforce. This role requires knowledge of the MacOS environment and Microsoft 365 ecosystem., * Provide IT service desk support to a hybrid workforce

 * Support approximately 250 MacOS devices across the organization, with primary responsibility for MacOS support operations within our Baltimore office
 * Manage endpoint configuration, software installations, updates, and security compliance for MacOS devices
 * Configure and maintain networked computers (hardware, software, applications)
 * Optimize IT operations for performance and security
 * Manage user accounts, permissions, and security settings
 * Troubleshoot and resolve hardware, software, and network issues
 * Support remote offices using remote access tools
 * Maintain IT asset inventory and tracking
 * Document processes and technical work accurately
 * Explain technical issues clearly to non-technical users
 * Uphold company IT policies and standards


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