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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Assistant Vice President, IT - **Company:** Cornerstone Recruiting, LLC. - **Location:** Dover, DE, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, VoIP, Cloud Engineering, Cyber Security, Disaster Recovery, Identity and Access Management, Imaging Technology, Issue Tracking Systems, IT Management, Job Scheduling, Network Security, Release Management, Security Information and Event Management, Virtualization Technology, Software Vulnerability Management, Wide Area Networks, Scripting, Information Technology, Fortinet, Nutanix, Api Management, Cisco - **Published:** June 23, 2026 - **Apply:** https://www2.jobdiva.com/portal/?a=o7jdnwz7kziahho7oy5w8xf3oba6030243p05t9vx98bmk3vyyyfy66wpe7uh2i1&compid=0/jobs/28667019#/jobs/28667019 ## About the Role The ideal candidate is a hands-on leader with deep roots in the financial services industry, possessing mastery over tier-1 core banking environments and a strict commitment to ITSM/ITIL frameworks., * Education: Bachelor's degree in Computer Science, IT, or Business Administration. A Master's degree (MBA or MS in IT Management) is highly desirable. * ITSM Framework: ITIL 4 Foundation certification is required. Intermediate or Expert levels are a significant plus. Technical Expertise: * Core Banking: Minimum of 5 years of hands-on experience administering a major Core Banking Platform (such as Jack Henry/Symitar or equivalent Tier-1 system), including experience with proprietary platform scripting, imaging systems, and core automated job scheduling. * Network & Infrastructure: Solid understanding of Fortinet/Cisco environments, Microsoft 365 enterprise administration, Azure/AWS cloud environments, and advanced virtualization technologies (e.g., Nutanix). * Security Operations: Proven experience with MFA deployment, vulnerability management, and log monitoring tools. Experience & Leadership: * Management: At least 5 years of experience directly leading multi-disciplinary technology teams (Help Desk, Systems Administrators, and Business Analysts). * Financial Services: Deep understanding of the financial regulatory landscape and the unique compliance demands of consumer banking environments. * Strategic Planning: Proven track record of developing 3-year IT roadmaps and managing CAPEX/OPEX budgets exceeding $1M+. ## Description The Assistant Vice President (AVP) of IT is a strategic leadership role responsible for the operational excellence, infrastructure reliability, and security posture of the financial institution's technology environment. This individual bridges the gap between high-level strategy and technical execution, overseeing a diverse portfolio that includes enterprise infrastructure, network security, help desk operations, and member/customer-facing core banking systems., * Network & Telecom: Oversee the design, maintenance, and uptime of LAN/WAN, cloud architecture, SD-WAN, and hosted VoIP/telecom systems across all retail branches and corporate offices. * Help Desk & Service Delivery: Manage the enterprise ticketing system, ensuring high internal user satisfaction and strict adherence to Service Level Agreements (SLAs). * Business Continuity: Lead comprehensive disaster recovery (DR) planning, testing, and execution to ensure 24/7 availability of banking services. Information Security & Compliance * Security Posture: Maintain a robust security environment, overseeing firewalls, endpoint protection, SIEM tools, and identity/access management. * Regulatory Alignment: Ensure the institution remains fully compliant with federal financial regulations (e.g., GLBA, FFIEC standards) and internal/external audit requirements. * Incident Response: Manage the rapid response strategy for potential security incidents, system outages, or emerging vulnerabilities. Core Banking & Business Analysis * Core Systems Oversight: Serve as the primary technical stakeholder for the institution's primary Core Banking platform, including system scripting, release management, automation scheduling, and third-party API integrations. * Business Analysis: Lead Business/System Analysts in translating departmental needs into technical requirements, ensuring IT initiatives directly align with broader corporate goals. * ITIL Best Practices: Implement and enforce ITIL/ITSM frameworks to standardize change management, patch deployment, and incident response. Leadership & Vendor Management * Team Development: Actively mentor, coach, and develop technical staff, fostering a culture of innovation, accountability, and continuous improvement. * Executive Communication: Translate complex IT and cybersecurity concepts into clear, actionable terms for non-technical stakeholders and executives. * Vendor & Risk Management: Lead contract negotiations and manage relationships with key technology partners and Managed Service Providers (MSPs). 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