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# Network Deployment Coordinator I

- **Company:** Big Star Transit, LLC
- **Location:** Dallas, TX, United States
- **Experience:** Starter
- **Salary:** $44,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Computer Network Operations, Data Analytics
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e763db140e316262

## About the Role

Do you have experience in Technical Proficiency?, This role requires strong communication skills, quick decision-making, and the ability to work within multiple dispatch and analytics platforms to ensure safe, reliable, and on-time transportation services., * Professional communication skills with strong command of English

 * Ability to work effectively in a fast-paced, data-driven environment
 * Tech-savvy with the ability to quickly learn new systems and platforms
 * Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)

Preferred Experience

 * 1+ year of experience in dispatch, logistics coordination, transportation operations, or customer service

Tools & Platforms You May Use

 * Orion dispatch/performance platform
 * Samsara fleet management system
 * Microsoft Suite (including Teams and Excel)
 * Real-time monitoring and analytics dashboards

## Description

The Network Deployment Coordinator plays a critical in-office role supporting daily transportation network operations. This position acts as a key liaison between Big Star Transit, transportation providers, Owner-Operators, and client dispatch operations.

You will coordinate daily network deployment based on client capacity requirements ("run cuts"), while actively monitoring live service performance and responding to real-time operational issues that may impact service delivery., * Serve as the primary liaison for Transportation Network Operators, providing real-time support for questions, issues, and performance-related concerns.

 * Communicate with command centers and operational partners to resolve service disruptions quickly and effectively.
 * Coordinate and assign backup capacity (standby/STBY) and supplemental resources in response to operator availability, breakdowns, incidents, or accidents.
 * Monitor dispatch systems and communications channels to ensure scheduled service compliance and quality performance standards.
 * Track operator performance including safety, reliability, and on-time performance, escalating concerns to the Network Deployment Manager as needed.
 * Document and report contractual performance violations using the Orion platform, including safety, service reliability, and operational performance metrics.
 * Process all deployment-related service requests in Orion in a timely and accurate manner.
 * Initiate First Notice reports for all accidents and incidents.
 * Provide daily operational summaries and performance reports to management.
 * Promote positive operator engagement through professional, empathetic, and solution-oriented communication.
 * Maintain independent productivity in a fast-paced, in-office environment with minimal supervision.
 * Perform other duties as assigned.


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