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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PERFORMANCE IMPROVEMENT MANAGER - QA PERF IMPROVEMENT - **Company:** North Oaks Health System - **Location:** Hammond, LA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Data Analysis, Hospital Information Systems, Data Integrity, Microsoft Office, Perf (Linux), Data Analytics, Performance Monitor - **Published:** June 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=35af4b13d47f80e5 ## About the Role Do you have experience in Project management in healthcare?, Do you have a Bachelor's degree?, · Experience Required: Minimum 3-5 years of experience in healthcare performance improvement, quality, operations, or performance improvement related field · Leadership Experience: Demonstrated experience leading cross-functional teams and managing improvement initiatives · Education Required: Bachelor's degree in healthcare administration, nursing, public health, business, performance improvement or related field · Education Preferred: Master's degree (MHA, MPH, MBA, or related field) · Licensure/Certifications Preferred: Lean Six Sigma Green Belt or Black Belt (or equivalent certification), Project Management Certification · Skills Required: Strong analytical, problem-solving, and project management skills; proficiency in data analysis and Microsoft Office tools · Preferred Experience: Experience with hospital operations, quality metrics (HCAHPS, CMS measures), and performance dashboards Physical Requirements and Work Environment: · Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. · Physical Demands: (occasionally, frequently, constantly or SLMHV) ## Description The Performance Improvement Manager is responsible for leading and overseeing performance improvement (PI) initiatives across the hospital system. This role drives continuous quality improvement using data-driven methodologies, ensures alignment with strategic priorities, and supports operational leaders in achieving measurable improvements in patient outcomes, safety, experience, and efficiency. The Manager fosters a culture of continuous improvement and coordinates system-wide efforts utilizing Lean, Six Sigma, and other performance improvement frameworks., Performance Improvement Leadership * Lead and coordinate hospital-wide performance improvement initiatives aligned with organizational goals. * Develop and implement a structured performance improvement framework across all service lines. * Establish priorities, timelines, and accountability measures for PI initiatives. * Serve as a subject matter expert in Lean, Six Sigma, PDSA, and other improvement methodologies. Project Oversight & Execution * Oversee a portfolio of performance improvement projects across clinical and operational areas. * Partner with department leaders to identify improvement opportunities and define project scope. * Ensure consistent use of standard PI tools, methodologies, and documentation. * Monitor project progress and remove barriers to successful implementation. Data Analysis & Performance Monitoring * Analyze performance data, dashboards, and key performance indicators (KPIs) to identify trends and opportunities. * Develop and maintain system-level reporting for performance improvement efforts. * Ensure data integrity and effective use of data to drive decision-making. * Report progress, outcomes, and risks to senior leadership., * Develop and deliver training programs on performance improvement methodologies. * Coach leaders, managers, and frontline staff in PI tools and techniques. * Build internal capacity for continuous improvement across the organization. Strategic Alignment & Integration * Align performance improvement efforts with organizational strategic goals and regulatory requirements. * Collaborate with Quality, Patient Safety, Infection Prevention, Experience, Population Health, and Regulatory teams to ensure integrated improvement efforts. * Support initiatives related to patient experience, clinical quality, health equity, and operational efficiency. Culture of Continuous Improvement * Promote a culture of accountability, innovation, and continuous improvement. * Recognize and spread best practices across departments. * Facilitate multidisciplinary teams to sustain improvements and standardize processes. Non-Essential Duties and Responsibilities: * Assist with special projects related to quality, safety, and organizational strategy. * Support preparation of presentations, reports, and executive summaries for leadership. * + Participate in committees and workgroups as a performance improvement resource. + Assist with accreditation or regulatory-related improvement activities when needed. + Contribute to internal communications promoting performance improvement successes. + Provide backup support for Quality Department initiatives during peak periods. + Other duties as assigned ## Related Videos - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [How to Build a Culture of Sustainable High Performance](https://www.wearedevelopers.com/videos/100088-how-to-build-a-culture-of-sustainable-high-performance) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [Benefits of Using JMeter For Performance Testing](https://www.wearedevelopers.com/magazine/96-benefits-of-using-jmeter-for-performance-testing) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)