> Markdown version of [/jobs/ext/616414-core-iam-ops-directory-services-operations-specialist](https://www.wearedevelopers.com/jobs/ext/616414-core-iam-ops-directory-services-operations-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Core IAM Ops - Directory Services Operations Specialist - **Company:** Nomura & Company, Inc. - **Location:** Jacksonville, FL, United States - **Experience:** Expert - **Salary:** $125,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apache HTTP Server, Apache Tomcat, Authentication Protocols, Perl (Programming Language), Monitoring of Systems, Identity and Access Management, Information Technology Operations, Traceroute, Python (Programming Language), Lightweight Directory Access Protocols (LDAP), Windows PowerShell, Ansible, Tcpdump, Telnet, Wireshark, Scripting, Load Balancing, Computer Network Technologies, Information Technology - **Published:** June 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=31aaf5a25be4bd5b ## About the Role Nomura is seeking a Regional Team Lead to oversee Identity Operations for the US region, based in Jacksonville, Florida. The candidate must have either Active Directory or ForgeRock Directory Services as a technical skill set. Reporting into the Identity global manager based in London, this role will manage day-to-day operations for the region and ensure seamless delivery of identity services across the region. The successful candidate will bridge technical expertise with strong leadership capabilities to drive operational excellence. We are looking for someone with strong operational discipline, excellent analytical capability, and hands-on expertise managing Active Directory or ForgeRock Directory Services., * Minimum 7 years' experience operating ForgeRock Directory Services or Active Directory in a financial-services or other high-security environment. * Subject-matter expert knowledge ForgeRock Directory Services or Active Directory application * Demonstrable hands-on experience with Unix/Linux/Windows OS support, such as application installation, performance turning and troubleshooting * Demonstrable hands-on experience with Directory Services for deploying distributed LDAP service with global replication across multiple regions. * Familiarity with LDAP tools like ldapsearch, ldapadd commands and Apache Directory Studio and equivalent PowerShell tooling * Familiarity with network technologies such as Networking and Load balancing concepts, SSO concepts, Apache, Tomcat, Perl, Ansible * Ability to perform connectivity troubleshooting (tcpdump, wireshark, telnet, traceroute, nc etc.) * Demonstrable PowerShell or Python skills in conjunction with SRE & automation best practices Technical Skills * Must have hands-on experience with either Active Directory OR ForgeRock Directory Services * Strong understanding of identity and access management principles * Experience with either AD, LDAP, authentication protocols, and directory services and other Identity relation systems or disciplines * Knowledge of identity governance and administration tools * Familiarity with scripting languages (PowerShell, Python, or similar) Leadership & Management * 7+ years of team leadership experience in IT operations * Proven ability to manage and develop technical staff * Experience with performance management and team development * Strong project management and organizational skills Required Soft Skills * Excellent English communication skills: written, verbal, and presentation. * Willingness to work in a fast-paced environment with changing priorities. * Ability to work independently with minimal supervision and manage multiple tasks simultaneously. * Strong self-motivation, enthusiasm, and rapid learning capability. * Excellent time management and prioritization skills. * Ability to use initiative to resolve issues without escalation. * Strong interpersonal skills, teamwork, facilitation, and negotiation ability. * Sound business and analytical problem-solving capability. * Ability to tailor technical explanations to different levels of the organization. ## Description The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey., * Lead and manage regional identity operations team, providing guidance, coaching, and performance management * Oversee daily operations of identity management systems and processes * Coordinate with global teams to ensure consistent service delivery and best practices * Monitor system performance, troubleshoot issues, and implement solutions * Manage incident response and escalation procedures for identity-related issues * Drive process improvements and operational efficiency initiatives * Collaborate with stakeholders to understand business requirements and translate them into operational procedures * Ensure compliance with security policies and regulatory requirements * Prepare and present operational reports and metrics to senior management * Participate in on-call rotation and provide after-hours support as needed, * Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions * Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People * Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. ## Related Videos - [Chat App Leak, Tesla’s Blurry Dashcam, and Meta Currency Beats Bitcoin - Keith Cirkel](https://www.wearedevelopers.com/videos/1857-chat-app-leak-tesla-s-blurry-dashcam-and-meta-currency-beats-bitcoin-keith-cirkel) - [Dev & Test in the Cloud? Deploy your cloud environments with Ansible & Terraform](https://www.wearedevelopers.com/videos/1607-dev-test-in-the-cloud-deploy-your-cloud-environments-with-ansible-terraform) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) - [Eclipse Che for Infrastructure Automation](https://www.wearedevelopers.com/videos/1611-eclipse-che-for-infrastructure-automation) - [Embracing the Hybrid Cloud: Unlocking Success with Ansible](https://www.wearedevelopers.com/videos/932-embracing-the-hybrid-cloud-unlocking-success-with-ansible) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)