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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Consultant, Clinical Operating System (cOS) - **Company:** Forsta Inc. - **Location:** United States - **Experience:** Expert - **Salary:** $116,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Systems Integration, Visual Systems, Workflow Management Systems - **Published:** June 24, 2026 - **Apply:** https://diversityjobs.com/career/17366140/Senior-Consultant-Clinical-Operating-System-Cos-New-Jersey ## About the Role * 7+ years of experience in healthcare to include operations, clinical transformation, performance improvement, or high-reliability environments. * Deep experience across patient experience, employee experience, safety, and/or quality solutions. * Seeking a tech-forward healthcare operator or implementation leader. * Have led real operational change in clinical settings. * Understand how product, data, dashboards, workflow tools, and integrations influence adoption. * Translate those insights into actionable improvements for both operations and technology teams. * Understands how technology shapes how work gets done. * Proven success implementing operational change-not just advising * Deep experience with daily management systems (e.g., tiered huddles, leader rounding, visual management, escalation pathways, standard work) * Ability to coach leaders in real time, from frontline managers to senior executives * Strong systems thinking-able to distinguish local issues from broader operating model challenges * Comfort working in active clinical environments (hospital units, shift changes, frontline workflows) * Strong communication, facilitation, and relationship-building skills * High level of ownership, adaptability, and credibility with clients * Bachelor's degree required ## Description The Senior Consultant will lead delivery of cOS engagements with health system clients, turning the operating model from concept into daily practice. This is field-based transformation work: standing with leaders and frontline teams in the work, helping them redesign how care is managed, escalated, coached, measured, and improved every day. This is hands-on transformation work-helping organizations redesign how care is delivered day-to-day. You will assess, implement, and sustain cOS across clinical environments by coaching leaders and frontline teams in daily management routines, standard work, and adoption of a supporting technology platform. Additionally, this role will be integral to the formation and buildout of this strategic service line within Press Ganey. This is a role at the intersection of clinical operations, change management, and technology-enabled transformation. Location & Travel * Remote (U.S.) * ~80%, typically aligned to a primary client in the U.S. (Monday-Thursday onsite) What You'll Do * Lead and support delivery of cOS engagements across the full lifecycle: assessment, implementation, go-live, sustainment, and evolution * Coach leaders at all levels-unit, department, hospital, and system-on adopting cOS standard work and daily management routines * Translate cOS methodology into practical, observable behaviors that improve reliability, accountability, and frontline engagement * Serve as a trusted, credible on-site partner to clinical, operational, quality, safety, patient experience, and executive leaders * Ensure implementations are both operationally sound and technology-enabled, with software embedded into workflows-not operating alongside them * Partner closely with product, engineering, and analytics teams to surface workflow insights, adoption barriers, and enhancement opportunities * Support adoption of cOS tools (dashboards, rounding tools, escalation workflows, event reporting, reliability metrics) * Identify opportunities to reduce manual work through improved workflow design, automation, integration, or configuration * Contribute to building and scaling a new cOS service line, including playbooks, tools, and repeatable delivery models Why This Role * This is for someone who wants to help build the next operating model for healthcare, and who is energized by making transformation real in the daily work of care teams. * Build something new: Help shape and scale a next-generation service line from the ground up * Do work that matters: Direct impact on patients, families, clinicians, and healthcare leaders * Be on the front lines: Spend meaningful time in clinical environments driving real behavior change * Operate across domains: Clinical operations, safety, quality, experience, engagement, and technology * See results over time: Work in long-arc engagements where improvements compound and sustain * Influence the future: Help evolve a technology-enabled operating model for health systems * Bridge product + practice: Bring frontline insights directly into product and platform development ## Related Videos - [Transforming Task Management: Integrating Camunda with Scalable Frontend Solutions](https://www.wearedevelopers.com/videos/1433-transforming-task-management-integrating-camunda-with-scalable-frontend-solutions) - [Solving Architectural Entropy With Runnable Diagrams](https://www.wearedevelopers.com/videos/100144-solving-architectural-entropy-with-runnable-diagrams) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Exploring the Potential of Decentraland](https://www.wearedevelopers.com/videos/583-exploring-the-potential-of-decentraland) - [The 4 Cs of Product Operations: Building Sustainable Improvement Without Burnout](https://www.wearedevelopers.com/videos/1923-the-4-cs-of-product-operations-building-sustainable-improvement-without-burnout) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)