> Markdown version of [/jobs/ext/617196-support-developer](https://www.wearedevelopers.com/jobs/ext/617196-support-developer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Developer - **Company:** Wellfit Technologies Inc. - **Location:** Irving, TX, United States - **Experience:** Experienced - **Salary:** $115,000.0 - $130,000.0 - **Contract:** Permanent contract - **Skills:** .NET Framework, Microsoft Azure, Software Bug Management, C Sharp (Programming Language), Cloud Computing, Databases, DevOps, Payment Systems, Issue Tracking Systems, Windows PowerShell, Cloud Services, Software Engineering, SQL Databases, TypeScript, Scripting, Grafana, Technical Debt, Git, Information Technology, Restful APIs, Microservices - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b9fd95a7f8e8ce2c ## About the Role Do you have experience in TypeScript?, * Bachelor's degree in computer science, engineering, or a related field. * 3+ years of experience in software development, IT support, or a similar role. * Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell). * Experience with cloud platforms, especially Azure. * Strong understanding of RESTful APIs and microservices architecture. * Ability to troubleshoot complex system issues across the stack (application, database, infrastructure). * Strong problem-solving skills and a solution-oriented mindset. * Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders. Preferred: * Experience with Jira for ticketing and issue tracking. * Familiarity with automation tools and CI/CD pipelines. * Familiarity with Grafana. * Knowledge of payment systems or fintech applications is a plus. * Prior experience in customer-facing support roles. ## Description The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration with the Support Architect and cross-functional teams, including DevOps and Engineering. The Support Developer will contribute to troubleshooting, root cause analysis, and minor code enhancements to improve system functionality. This role is essential for maintaining uptime, addressing technical debt, and supporting customer-facing platforms., * Diagnose, troubleshoot, and resolve application and system issues, ensuring minimal downtime and maximum efficiency. * Collaborate with the Support Architect to provide technical solutions and root cause analysis for escalated support issues. * Develop, test, and implement bug fixes, patches, and minor feature enhancements. * Write scripts and automation tools to streamline support processes and improve response times. * Support continuous improvement efforts by identifying recurring issues and developing long-term solutions. * Assist in the monitoring and maintenance of cloud infrastructure and services, ensuring system health and performance. * Participate in post-mortem investigations and create documentation of incidents and solutions for future reference. * Provide regular reports on support ticket trends and resolution metrics to the Support Architect. * Collaborate with the QA team to replicate and test bugs, ensuring resolutions meet quality standards. * Maintain a strong understanding of Wellfit's tech stack, including .NET and cloud services (Azure). * Contribute to the documentation of systems, processes, and troubleshooting guides for the broader support and engineering teams. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)