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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer / Technician - **Company:** TCS Inc - **Location:** Greenbelt, MD, United States - **Contract:** Permanent contract - **Skills:** Adobe Analytics, User Authentication, VoIP, System Configuration, Data Centers, Networking Hardware, IP Addressing, Microsoft Visio, Routing, Wide Area Networks, Wireless Networks, Wireless Site Survey, CompTIA Strata - PC Hardware Technology Engineer, Network Routers, Diagnostic Tools, Computer Network Operations, Bicsi, Juniper, Communication Devices, Cisco - **Published:** June 18, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=33642f677452ccb6 ## About the Role Do you have experience in Leadership?, * BS + 5 years, AA/AS + 8 years, or High School + 10 or more years of relevant experience. * 3+ years of cable plant experience working with fiber optic, copper, and category cabling. * 1+ years' experience troubleshooting complex routing and switching issues, configuring switches, routers, network appliances and WAN devices. * Basic network troubleshooting skills * Excellent customer service skills * Excellent oral and written communication skills * Must be able to lift and carry 50 lbs. for up to 100 feet at a time; must be able to lift 25 lbs. vertically using ladders * Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time Desired: * DoD Clearance * BICSI Certification * CCNA or other Networking Certification * Organized and detail-oriented * Strong leadership skills * Self-motivated/ self-directing * Strong collaboration, prioritization, and adaptability skills required. Relationship building * Ability to manage and prioritize own work, and that of their team * Independent decision making * Analytical thinking; thinking out of the box * Ability to effectively communicate with all organizational levels (SME to Senior management) * Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.) ## Description * Designing, configuring, installing, supporting, and/or maintaining communication equipment and infrastructure * Reconciliation of any outstanding help desk tickets (up to & including desk side visits to verify system configurations & test network jacks). * Resolve wired/wireless network outages, authentication/latency issues, Cisco/Juniper switch configuration & installation, OS upgrades on routers/switches, wireless site surveys, wireless network design, IP address administration, network jack activations, network documentation (Visio). * Duties also include routine maintenance downtimes in which legacy network hardware is removed from telco. closets & new switches are configured/installed & patch cables are dressed in. * Performing technical analyses of hardware and transmission facilities using various diagnostic tools in support of efficient network operations * Identifying, diagnosing, and resolving technical problems related to VoIP or network failure/integrity and usage of PC hardware and software. * Utilizing existing knowledge while building additional knowledge of the company, client, and processes * Resolving work orders for Cable Plant, Network, and VOIP issues. * Solving a range of straightforward problems * Analyzing possible solutions using standard procedures * Completing work with a moderate level of guidance and direction * Solving standard problems by analyzing possible solutions using experience, judgement, and precedents * Positively impacting quality of own work and the work of others on the team * Working within guidelines and policies * Explaining information to others in straight forward manner ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)