> Markdown version of [/jobs/ext/618803-applications-analyst-i](https://www.wearedevelopers.com/jobs/ext/618803-applications-analyst-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Applications Analyst I

- **Company:** WesleyLife
- **Location:** Johnston, IA, United States
- **Experience:** Starter
- **Salary:** $65,381.0 - $99,379.0
- **Contract:** Permanent contract
- **Skills:** Application Configuration Access Protocols, Health Informatics, Business Software, Business Systems, Software Documentation, Human Resources Information System (HRIS), Monitoring of Systems, Enterprise Software Applications, Electronic Medical Records
- **Published:** June 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87c32b6d23eb740d

## About the Role

Do you have experience in Customer communication?, Do you have a Associate's degree?, * Associate's or Bachelor's degree in IT, Business, Healthcare Informatics, or related field (or equivalent experience)

 * 1-3 years of application support, help desk, or business systems experience preferred
 * Exposure to enterprise systems (EHR, HRIS, finance, CRM, etc.) is a plus

Skills & Competencies

 * Strong troubleshooting and problem-solving skills
 * Excellent customer service and communication abilities
 * Detail-oriented with strong organizational skills
 * Ability to manage multiple priorities and follow documented processes
 * Eagerness to learn application systems, workflows, and best practices

## Description

* Provide first-level support for business applications (clinical, HR, finance, operations, resident systems)
 * Troubleshoot issues, resolve service requests, and escalate complex problems as needed
 * Support application configuration, user access, and system documentation
 * Monitor system performance, data accuracy, and report issues
 * Assist with upgrades, patches, enhancements, and testing (including UAT)
 * Maintain project and training documentation; support implementation timelines
 * Deliver responsive user support and help create training materials and SOPs
 * Collaborate with IT teams, vendors, and stakeholders to improve system performance and workflows


## Related Videos

- [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age)
- [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments)
- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)
- [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey)
- [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects)
- [The Future of Open Source](https://www.wearedevelopers.com/videos/1124-the-future-of-open-source)

## Related Articles

- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)