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# IT Support Engineer

- **Company:** The Atlantic Group Inc
- **Location:** Greenwich, CT, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Issue Tracking Systems, Windows PowerShell, Cloud Services, Microsoft SharePoint, SQL Databases, Office365
- **Published:** June 23, 2026
- **Apply:** https://www.dice.com/job-detail/ec873028-5701-487b-8176-2fa4581d5b61

## About the Role

The right candidate for this opportunity would be an organized, self-motivated resource who is looking to challenge themselves and grow into performing a larger IT role in the firm., * 5-7+ years of experience desktop support in a Windows-based environment;

 * Proficient in Microsoft Azure, O365 Applications/Email/Teams, and On-Prem AD/On-Prem Exchange;
 * Ability to run an organized, collaborative IT-related project;
 * Familiar with SSO and other methods of securely connecting to 3rd party Cloud-based tools;
 * Experience with networking and server provisioning projects;
 * Working knowledge of PowerShell scripting;
 * Knowledge in the following areas would be a plus: SharePoint, SQL and AWS.

## Description

* Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a predominately Windows-based environment;
 * MSP Interface Candidate will be expected to help manage the daily inventory/drive completion of all tickets routed to our MSP for Desktop Support, Phone, Printers and lend a hand in driving MSP-handled Cyber, Server and Networking Projects;
 * Ticket Entry/Tracking Candidate will be expected to log all user requests into a ticketing system and report on delivery times and trends;
 * Development Team Interface Candidate would be expected to work with the Development Team and their consultants to ensure proper infrastructure and account access; and
 * Working with various Infrastructure related vendors to procure hardware.


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