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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Lab System Support Engineer - **Company:** Spectraforce - **Location:** Spring House, PA, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Software Applications, Software Documentation, Data Integrity, Disaster Recovery, Issue Tracking Systems, Software Engineering, System Testing, Software Troubleshooting, Information Technology, GXP, User Administration, Servicenow - **Published:** June 23, 2026 - **Apply:** http://leoforce.us/Careers/Spectraforce/JobDetails.html?jobid=6b449335-6ea2-4259-bcdb-ecbe4b7c96f1&OrgId=1&UserId=1090 ## About the Role * Bachelor's degree in Information Technology, Computer Science, Life Sciences, Engineering, or related field. * Experience supporting laboratory systems within pharmaceutical, biotechnology, or regulated life sciences environments. * Strong understanding of laboratory system lifecycle management. * Experience managing laboratory system vendors and external service providers. * Knowledge of pharmaceutical laboratory business processes and regulatory requirements. * Experience working within GxP-regulated environments. * Understanding of Computer System Validation (CSV) principles and practices. * Experience with ticketing systems such as ServiceNow, Remedy, or similar platforms. * Strong troubleshooting and problem-solving skills. * Excellent communication and stakeholder management skills. Preferred Experience * Experience supporting laboratory instruments such as: + HPLC + GC + Spectrophotometers + Analytical laboratory systems * Experience with: + GLP + GMP + GxP + FDA regulations + Data Integrity requirements * Knowledge of: + Change Management + CAPA Management + Deviation Management + Problem Management + Audit Readiness and Regulatory Compliance ## Description We are seeking a Senior Lab System Support Engineer to support laboratory operations within a regulated pharmaceutical environment. The ideal candidate will have strong experience in laboratory system lifecycle management, vendor management, and laboratory business processes, with a solid understanding of GxP compliance requirements. This role will be responsible for supporting laboratory systems, analytical instruments, system validation, vendor coordination, compliance activities, and day-to-day operational support for laboratory IT systems and instrument integration platforms., Lab System Lifecycle Management * Manage the complete lifecycle of laboratory systems, including implementation, validation, maintenance, upgrades, and decommissioning. * Ensure compliance with Software Development Life Cycle (SDLC), Computer System Validation (CSV), GxP, and regulatory requirements. * Coordinate system upgrades, patching, backups, archival activities, and audit readiness efforts. * Support onboarding and offboarding of laboratory systems. * Manage backup, restoration, and disaster recovery activities for laboratory systems. Laboratory Systems Support * Provide first-level support for laboratory software systems and instrument integration platforms. * Support user administration activities, including user creation, modification, and deactivation. * Coordinate hardware-related issues with desktop support and infrastructure teams. * Troubleshoot software and hardware issues associated with laboratory instruments and systems. * Perform application software upgrades and maintenance on standalone and benchtop systems. * Configure and maintain laboratory system environments and related infrastructure. Vendor Management * Serve as the primary point of contact for laboratory system vendors. * Coordinate installations, maintenance activities, upgrades, and issue resolution. * Manage vendor deliverables and ensure compliance with service-level agreements (SLAs). * Escalate and track system hardware failures and maintenance-related issues. Regulatory Compliance & Validation * Ensure compliance with GLP, GMP, GxP, FDA regulations, and data integrity requirements. * Support Computer System Validation (CSV) activities and maintain validated system states. * Assist with audit preparation, audit responses, and regulatory inspections. * Maintain audit trails, system documentation, and data archival processes. * Update and maintain SOPs, work instructions, and system documentation. Cross-Functional Collaboration * Collaborate closely with Laboratory Operations, QA, IT, Infrastructure, and Validation teams. * Participate in cross-functional meetings to improve laboratory workflows and system performance. * Support investigations, deviations, change controls, CAPAs, and problem management activities. * Act as a liaison between laboratory teams, vendors, and regulatory stakeholders. ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Robots are coming into the wild! 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