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# Network Operations Technicians

- **Company:** CareerCircle
- **Location:** Charlotte, NC, United States (Remote available)
- **Salary:** $41,600.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** HTML, JavaScript (Programming Language), Microsoft Excel, Agile Methodology, Artificial Intelligence, Data Analysis, Microsoft Outlook, Cascading Style Sheets (CSS), Relational Databases, Programming Tools, Apache Hadoop, JavaScript Libraries, Python (Programming Language), Network Troubleshooting, Microsoft Office, Network Monitoring, Node.Js, Ansible, SQL Databases, Wireless Networks, Computer Networking Systems, Computer Network Operations, Apache Yarn, ReactJS, Express.js, Webpack, Front End Software Development, React Testing Library, Restful APIs, Cisco
- **Published:** June 24, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/nc/charlotte/10da7636-ffa3-44a3-a431-3f7569bca525

## About the Role

1.) 1+ years of Network Operations Experience- Cisco and Voice, or can have strong service desk experience

2.) Understanding of WAN, LAN, Voice and networking systems

3.) Advanced organizational skills/ ability to multitask

## Description

TEKsystems is looking for Network Operations Technician for one of our top clients in the Charlotte, NC area. They offer stability, growth, updated technology and more. This role will be working 3rd shift (1 am - 10 am) . See the top skills & job description below., The team is looking to bring on Network Operations Technicians to provide management and support of the company's Data, Voice, Security, and Wireless networks. Work as part of a network operations center to maximize stability, availability, and functionality of the production environment as well as provide inbound support for network related issues. Assist in supporting routine moves, adds, and changes within the company's network. This role will be working 3rd shift working from 1 am to 10 am.

Additional Skills & Qualifications

Network Monitoring and Incident Troubleshooting

 * Support Data, Voice, Security, and Wireless networking systems globally in a Network Operations Center

 * Troubleshoot, isolate, and diagnose network problems, either alone or as part of the team

 * Monitor and respond to all applicable alarms and act as a central communications center for all telecom issues

 * Support inbound requests from the helpdesk and end users

 * Manage carrier and supplier escalations ensuring prompt incident resolution

 * Coordinate field service technicians to respond to and restore services

 * Coordinate with suppliers and internal resources, assist in communications and/or status updates to branch sites with network issues

 * Thoroughly document steps taken to troubleshoot and resolve incidents within the company's knowledgebase, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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