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# IT Software Project Coordinator - Onsite

- **Company:** SR International Inc.
- **Location:** United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Collaborative Software, Microsoft Office, Software Configuration Management, Software Licensing, ServiceNow IT Service Management, Information Technology, Gsuite, Servicenow
- **Published:** June 23, 2026
- **Apply:** https://www.dice.com/job-detail/973b48a9-b27b-442c-a8e9-3c4ec19391e2

## About the Role

* 1-2 years of experience in project coordination
 * General knowledge of software licensing and asset management methodologies and tools
 * Experience with ServiceNow and Google Suite, General knowledge of the organization's policies and procedures

-General knowledge of software licensing and asset management methodologies and tools

-Knowledge of technology asset life cycle management processes

-Ability to maintain accurate documentation and records.

-Demonstrated ability to work collaboratively in teams and across organizations

-Demonstrated ability to balance, prioritize and organize multiple tasks

-1-2 years of experience in project coordination

-Experience with ServiceNow

-Experience with Google Suite

Skills

 - Familiar with IT ticketing, service desk, and asset management systems

 - Working knowledge of fundamental operations of relevant software,

 - applications and collaboration tools such as Google and Microsoft suite.

 - Related experience and training in troubleshooting and providing customer support

 - Experience researching, analyzing and interpreting data and numbers (license counts, license costs and division)

 - Knowledge and experience of customer service practices, including communication skills.

 - Ability to work independently and maintain levels of productivity

 - Being detail-oriented and capable of delivering a high level of accuracy

 - Collaborative skills- demonstrated ability to form strong partnerships with both business and technical resources

 - Familiar with a variety of IT concepts, practices, and procedures

## Description

Manages software acquisitionincluding negotiation, budget and administration of software purchases, ensuring compliance with licensing agreements and managing renewals.

-Monitor software licenses and usageincluding compliance with organizational needs and requirements while maintaining accurate entitlement records and license inventories.

-Administer software change management, collaborating with vendors and suppliers and service providers for support aligned with IT standards and strategy.

-Manage, Maintain and coordinate software assets for existing approved software.

-Respond to requests for technical assistance via phone, chat or email for Software assets.

-Assist in facilitating software requests for existing approved software.

-Research questions using available information resources.

-Advise user on appropriate action.

-Follow Information Technology processstandardgovernance and procedures.

-Follow up with customers and users to ensure complete resolution of issues.

-Identify and escalate situations requiring urgent attention.

-Track and route problems and requests and document resolutions.

-Works cross functionally to prepare, distribute and communicate software status, solve problems and implement changes.


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