> Markdown version of [/jobs/ext/624448-enrollment-and-outreach-specialist-bi-lingual-english-spanish-preferred](https://www.wearedevelopers.com/jobs/ext/624448-enrollment-and-outreach-specialist-bi-lingual-english-spanish-preferred). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Enrollment and Outreach Specialist (Bi-Lingual English / Spanish Preferred)

- **Company:** Medical Advantage Recruiters
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $48,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4ab87e9ac1e2e0ae

## About the Role

Do you have experience in Working with individuals from diverse cultural backgrounds?, Do you have a High school diploma or GED?, * Interpret for limited English proficiency patient/clients in the absence of an interpreter, if bilingual.

 * Perform other tasks required in support of the assigned team, but which are not detailed within this job description. Required Skills or Abilities

 * Good interpersonal skills are a necessity, including an ability to work well with the variety of ages, cultures, and temperaments represented among the staff and patients, treating others with kindness and professionalism.

 * Computer skills required (Windows based, experience with Microsoft Office). Typing speed of 45 wpm.

 * Excellent telephone communication skills * Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions, proper attention to details, and a willingness learn from others.

 * An ability to work independently, take initiative, set priorities, and multi-task in a fast-paced work environment.

 * Flexibility to adapt to changing or stressful conditions, including unanticipated changes to working schedules or locations.

 * Adequate written and verbal communication skills for communicating coherently and professionally with patients and co-workers.

Experience *

High School Diploma or its equivalent, preferred associate degree. Minimum two years' experience in customer service, office and/or clinical setting.

 * Bilingual is a plus!

## Description

* Contacting uninsured patients to determine which insurance coverage is right for them.

 * Contacting patients from redetermination list that is provided by health plans to assist them with obtaining insurance coverage.

 * Effectively communicating with patients to help them understand the benefits and differences of the programs and requirements for their participation.

 * Scheduling patients for face-to-face meetings for the application completion, collecting supporting documentation and submitting the necessary documentation in accordance with application requirements.

 * Completing appropriate internal documentation and follow up requirements to monitor the success of the program.

 * Receiving and redirecting calls from the insurance hotline.

 * Greet and interact with all patients, staff and visitors in a pleasant and professional manner.

 * Monitor and update work lists and queues to ensure that no patients are subjected to unnecessary delays * Knowledgeable of (and in compliance with) applicable standards, laws and regulations by regulatory and accrediting organizations such as: BPHC, JCAHO, CLIA, OSHA, and the State and Federal Governments.


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