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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Engineer - **Company:** MBT, LP - **Location:** Portland, OR, United States - **Experience:** Experienced - **Salary:** $37,440.0 - $41,600.0 - **Contract:** Temporary contract - **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Microsoft Azure, Backup Devices, VoIP, Cloud Computing, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Microsoft Office, Windows Servers, Azure Active Directory, Remote Service Software, Server Virtualization, Microsoft SharePoint, Virtualization Technology, Vmware - **Published:** June 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5eb5ff9cf0c615d8 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Server virtualization?, * Help desk: 2 years (Preferred) * Customer service: 2 years (Preferred) ## Description The ideal candidate is someone that has worked within IT for a few years and has had exposure to cloud technologies such as Microsoft 365 and Azure. They have also been permitted to access and administer Windows Server, Active Directory and Networking, but may not have had to delve too deeply into the troubleshooting aspect. The role will include: * Call-taking and immediate fixes (triage) * Pre-booked support tickets. * Working with forward-thinking engineers and the latest technologies. * On-the-job training and support for extra-curricular qualifications (Microsoft, 3CX, CompTIA etc.) * Diverse customer-base and solution portfolio. * Integration with a fast-paced, international team of people. * Excellent, developed roadmap opportunities for clear progression., * PC, Mac + Windows Server (2016 - 2022) Administration * Virtualisation Technologies (VMWare + Hyper-V) * Office 365 Administration (Exchange Online, Teams + SharePoint) * Printer Management + Administration * General Application Support (Office, Sage etc.) * Networking Concepts (DHCP, DNS, IP, NAT etc.) * Backup Management + Administration * Remote Support Tools * Active Directory + Azure AD Administration * Basic VoIP Understanding, White Label IT are looking for a person who has genuine care for customers and people in general. The organisation has grown into an international 24/7 helpdesk provider with committed engineers and amazing opportunities to progress., We are looking at expanding our US operations providing 24/7 helpdesk services to clients across the globe. An exciting opportunity has arisen for a dedicated Support engineer to work out of our brand-new Portland satellite location. Within this role it will allow you fantastic opportunities to work for an international company and have dealings between the London and Dubai offices. Trust is one of the keystones at White Label IT. Our supportive environment has built a wealth of committed engineers who are always looking to improve. Are you someone who has hit a glass ceiling in your tech career, and you are looking for the next step to grow and mature? Getting exposure to innovative technologies is a key focus for us and we achieve this by giving our team members access to all areas of the tech eco system. We use the latest technology and systems to provide our clients with first class helpdesk services. We are looking for hungry engineers who love solving problems and embrace a challenge with open arms. The ideal candidate is someone that has worked within IT for a few years and has had exposure to cloud technologies such as Microsoft 365 and Azure. They have also been permitted to access and administer Windows Server, Active Directory and Networking, but may not have had to delve too deeply into the troubleshooting aspect. The role will include: * Call-taking and immediate fixes (triage) * Pre-booked support tickets. * Working with forward-thinking engineers and the latest technologies. * On-the-job training and support for extra-curricular qualifications (Microsoft, 3CX, CompTIA etc.) * Diverse customer-base and solution portfolio. * Integration with a fast-paced, international team of people. * Excellent, developed roadmap opportunities for clear progression., * PC, Mac + Windows Server (2016 - 2022) Administration * Virtualisation Technologies (VMWare + Hyper-V) * Office 365 Administration (Exchange Online, Teams + SharePoint) * Printer Management + Administration * General Application Support (Office, Sage etc.) * Networking Concepts (DHCP, DNS, IP, NAT etc.) * Backup Management + Administration * Remote Support Tools * Active Directory + Azure AD Administration * Basic VoIP Understanding Job Types: Full-time, Part-time ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)