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# Network Operations Analyst (NOC Analyst

- **Company:** Noblesoft Technologies
- **Location:** Syracuse, NY, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Subnetting, OSI Models, Network Security, Network Monitoring, Network Management System, TCP/IP, Performance Monitor
- **Published:** June 19, 2026
- **Apply:** https://www.dice.com/job-detail/81e7ad21-3ade-4c47-b4d8-b9e85e5892a5

## About the Role

* Minimum 2+ years of NOC / Network Monitoring / Network Surveillance experience
 * Strong knowledge of TCP/IP, Subnetting, and OSI Model
 * Experience with incident management and ticketing systems
 * Strong troubleshooting and analytical skills
 * Excellent verbal and written communication
 * Ability to multitask in a fast-paced 24x7 support environment

## Description

* Monitor network health and alarm activity using network management tools
 * Analyze, triage, escalate, and resolve network incidents within SLA timelines
 * Create and maintain incident tickets with accurate documentation
 * Provide technical updates to internal teams and management
 * Perform proactive monitoring to identify issues before service disruption
 * Coordinate with operations, engineering, and technical support teams
 * Track and follow up on incidents until closure
 * Support process improvements and operational efficiency initiatives


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