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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Support Specialist - **Company:** Francis Parker School - **Location:** San Diego, CA, United States - **Salary:** $66,560.0 - $74,880.0 - **Contract:** Temporary contract - **Skills:** Information Systems, Ethernet, Issue Tracking Systems, Network Troubleshooting, Networking Basics, TCP/IP, Information Technology, Gsuite - **Published:** June 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=41b9cdc7344b2c01 ## About the Role Do you have experience in Ticketing system technical support?, Do you have a Associate's degree?, * Two-year/associate's degree or higher required (four-year degree preferred) in Information Technology, Information Systems, Computer Science, or a closely related field * Advanced knowledge of operating systems, hardware, and software * Experience in an educational setting is desirable * Knowledge of Mobile Device management; knowledge of Mosyle a plus * Functional knowledge of network concepts such as TCP/IP and Ethernet * Fluency and comfort with multiple operating systems, e.g., Google Workspace a plus ## Description The Technology Support Specialist provides support to the Director of Instructional Technology and Information Systems in the areas of information technology. The person in this position is responsible for installing and maintaining physical technology systems and will be expected to collaborate effectively with educational technology personnel to ensure that instructional technologies and learning tools are operationally supported., * Manage inventory and maintenance for the following: school-owned employee and student devices, loaner device pool, and printers/copiers. Includes unpacking, configuring, and inventory of new equipment * Manage imaging process for new and repurposed devices * Set up and manage student and employee accounts (Google Workspace and other platforms, software, and online systems) * Supervise the system-wide inventory of educational technology assets, including laptops, iPads, software, etc. * Supervise and assist technology support skills: * Perform general troubleshooting and required maintenance of equipment, furnishings (including but not limited to iPads, printers, laptops, projectors, Apple TVs, AV) * Unpack, configure, and inventory new equipment * Act as a liaison between students/faculty and the Director of Instructional Technology and Information Systems to ensure that the network meets the daily needs of our school * Respond to technology help ticketing systems, primarily in the areas of laptops, iPads, Google, printers, and copiers; support help ticket response in other areas when needed * Must be able to lift 50 lbs. and climb 15 ft Additional Responsibilities * Perform preventive maintenance on device systems, printers, and equipment * Manage campus phone system, including assignment of extensions and hardware * Remain current on new developments in software, hardware, networks, telecommunications, training, and maintenance * Assist with password resets, including Google Suite and other account management * Technical Support for the Summer and Extended Program Division, especially during the Summer Camps period * Assist the Director of Instructional Technology and Information Systems with network troubleshooting ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) - [Building a hypercar from scratch](https://www.wearedevelopers.com/videos/607-building-a-hypercar-from-scratch) ## Related Articles - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)