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# End User Support Specialist

- **Company:** LaBella Associates
- **Location:** Poughkeepsie, NY, United States
- **Experience:** Experienced
- **Salary:** $65,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Microsoft Office, NT File System (NTFS), Remote File Sharing, Microsoft SharePoint, Software Engineering, Cisco WebEx, Autodesk Autocad
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c95b3008196c4d02

## About the Role

Do you have experience in Zoom?, The IT Department at LaBella provides network, hardware, software, and overall IT and Design Tech services to the entire LaBella organization, including all LaBella companies. Successful candidates shall be trustworthy, have positive attitude, and be self-motivated with the willingness to learn and continue building their knowledge., * 3-5 years' experience with desktop/end-user support

 * IT certifications desirable
 * Proficient in Windows OS, MS Office 365, Active Directory, MS NTFS
 * Familiar with MS Teams, Zoom, WebEx, SharePoint and other video conferencing and file sharing apps
 * Autodesk and Deltek experience desirable
 * Experience with Manage Engine suite of products desirable
 * Experience imaging machines prior to deployment, re-imaging upon equipment return
 * Strong communication skills, attention to detail, and the ability to troubleshoot with IT challenged users
 * Strong organizational skills

## Description

We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees with personal computer, software, and other issues for our 30+ office locations throughout the USA and Europe., * Troubleshoot and document issues using the Helpdesk ticketing system to help users resolve computer and software issues.

 * Build and configure workstations as needed
 * Support all offices, some travel between offices will be required
 * On-call hours may be required
 * Perform other IT tasks as designated


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