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# Digital Signage Field Engineer

- **Company:** Job Cloud Inc.
- **Location:** Los Angeles, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Documentation, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Global Positioning Systems (GPS), IP Addressing, Microsoft Visio, Network Connections, Remote Access Technology, TCP/IP, Virtual Local Area Networks, Hardware Asset Management
- **Published:** June 24, 2026
- **Apply:** https://www.dice.com/job-detail/2c4f4998-63f8-4504-8271-76b11d05584b

## About the Role

* Experience in field engineering, IT support, or digital signage environments
 * Strong troubleshooting skills across AV/display technologies and networked devices
 * Working knowledge of TCP/IP, DNS, DHCP, VLANs, and remote access tools
 * Experience supporting digital signage systems, video walls, and media players
 * Familiarity with platforms such as Samsung MagicINFO/VXT or similar (preferred)
 * Strong documentation skills using Microsoft Word, Excel, and Visio
 * Ability to work on-site in a fast-paced operational environment
 * Must pass required background checks and security clearances

## Description

* Perform site surveys and asset validation, including GPS location capture for all digital signage devices and infrastructure
 * Create and maintain accurate documentation of hardware inventory, network connectivity, and system configurations
 * Troubleshoot digital displays, video walls, media players, kiosks, and touchscreens (5,000+ devices)
 * Diagnose and resolve video and connectivity issues (HDMI, DisplayPort, signal, resolution, orientation)
 * Coordinate repair, replacement, and maintenance activities for field hardware and infrastructure
 * Support testing, deployments, upgrades, and preventive/corrective maintenance
 * Generate and apply QR code asset labels to support inventory tracking and lifecycle management
 * Document network, power, and connectivity details, including IP addressing, VLANs, switch connections, fiber/copper links, and UPS/PDU configurations
 * Maintain accurate asset inventory records and troubleshooting logs
 * Support documentation of end-to-end system connectivity between field devices and CMS platforms, III. Deliverables
 * Comprehensive asset inventory and documentation package
 * Site survey records with validated GPS asset locations
 * Troubleshooting and maintenance logs
 * QR code asset tracking and labeling records
 * Updated infrastructure and system documentation, + Site surveys and asset baseline documentation
 + Troubleshooting, labeling, and documentation updates
 + Testing, maintenance, and final inventory reconciliation


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